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Temp profile appeared

Posted on 2009-06-30
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Last Modified: 2012-05-07
Very mysterious, to me anyway, occurrence.  But it could be some Windows protective mechanism at work.

Windows XPPro machine.  Something dramatic happened, like power surge maybe.  Now have bizare folder trees.

The only user account name is Suzanne.  The user logs on with this account ant its password, and the Suzanne profile is still there in Docs and Settings.  But there are 2 new profiles:  TEMP and TEMP.ZANNE  TEMP is 10 days older than TEMP.ZANE.  ZANNE is the machine name, by the way.  When Explorer is opened, it is the TEMP.ZANE profile that expands.  Moreover, Word and Excel, which used to look in and save docs to Suzanne, now look in and save docs to TEMP.ZANNE.  

Two questions:  (1) what happened, and (2) what are the procedures and pitfalls in getting everything associated back with the Suzanne profile?  It seems that simply deleting TEMP.ZANNE could be a damaging thing thing to do.  Obviously the Suzanne and TEMP.ZANNE profiles are associate somehow.

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Question by:Ronald Hicks
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optoma earned 1000 total points
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check eventlog to see if anything is mentioned about hard drive errors or corrupted profile. Hit start,run + type eventvwr.msc. If hard drive is ok:
Create new profile and copy all data,favourites and emails to new profile from old profile and temp profiles
http://support.microsoft.com/kb/318011
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by:Ronald Hicks
ID: 24752682
Very informative.  Thanks.  Further question.  I've read the two MS KBs (not done them yet; on the road just now) but don't see how to associate the new profile with the user log on.  Now when I log on as Suzanne (the only user account) TEMP.ZANNE is the active profile.  How will I make the new profile the one that is associated with logging on with the Suzanne user name?  
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by:optoma
ID: 24753148
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