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Dissconnected Mapped Network Drives

Posted on 2009-06-30
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Last Modified: 2012-06-27
My network is a 12 computer domain with 1 file server and 1 Symantec AntiVirus Server.
A few days ago, all there mapped network drives were Disconnected. I can still ping the Server, but i cant pass any data through the lines. My research has pointed me to the Symantec server which was version 10.0 that caused this to disconnect. I was instructed to upgrade to 10.2 to solve this problem but still no positive results.
HELP!!!!

File Server/ Domain Controller: Windows server 2003 SP3
AV server: Windows server 2003 SP2
Workstations: XP Pro SP2
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Question by:rablas
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6 Comments
 
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Expert Comment

by:arnold
ID: 24759619
There is not enough information in your question to suggest a specific fix.
Check whether you have some firewall rules that prevent the traffic.
Check the event logs on the workstations as well as on the file server to see whether there are clues there.  Has the fileserver been rebooted in an attempt to correct the issue.
Can you from a workstation telnet and connect to port 445 of the fileserver?
Using netstat -an |find "LISTEN" to see whether ports 137,139,445 are being listened to on the server on all interfaces (0.0.0.0) versus having those bound to a specific IP.
Just a suggestion for best practices, you should make the second server a DC as well.
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Expert Comment

by:vguzman
ID: 24760238

Try this:
net use z: \\server\share$\ /user:username /persistent:yes
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Expert Comment

by:vguzman
ID: 24760248
or
net use \\remote\sharefolder password /u:domain\username /persistent:yes
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LVL 80

Expert Comment

by:arnold
ID: 24760334
Just to be clear /persistent:Yes option deals with whether the drive mapping will be permanent or whether it will be discarded upon logoff.

I do not believe the option will have any effect on "mapped drive disconnects"
A $ on the end of a share marks an administrative share and would require each user to have admin rights to map the share.
Did your suggestion for \\server\share$ meant to indicate an administrative share?
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Expert Comment

by:vguzman
ID: 24764050
no you can try something like:

net use \\servername\sharefolder password /u:domainname\username /persistent:yes

you can do a script to use this command at logon so it will "refresh" the connection everytime they login. You will need to disconnect the mapped drives first, use: net use /delete *

Also take a look at:

http://www.pctools.com/guides/registry/detail/891/

its for win 2000, xp for you might what to try it.
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Accepted Solution

by:
rablas earned 0 total points
ID: 24891732
I uninstalled the most recent updates on the server
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