Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 522
  • Last Modified:

Vista doesnt recognize USB keyboard! HELP! The world is ending ><

I am simply trying to fix a friends computer, and after dropping of his box and booting up the machine numerous times, it NEVER recognizes the USB keyboard/mouse!!!

Unfornately it doesnt have PS/2 ports, doesnt have the "Boot Recovery" program at bootup, doesnt have "last known good configuration." I even have it connected to the network, and still no worky. Heck, I even tried my wireless keyboard/mouse, still nothing works!!!

I just dont freaking understand how the mouse and keyboard will work in POST but not after Vista loads....

FFFFUUUUUUUUUUUUUU!

0
TheHappyTech
Asked:
TheHappyTech
  • 5
  • 4
  • 2
  • +4
1 Solution
 
mathollandCommented:
go to device manager.  Is there an error by anything?
0
 
JohnnyCanuckCommented:
If there is a setting in the BIOS to enable USB Legacy support , enable it.
0
 
TheHappyTechAuthor Commented:
Cant log in to get to device manager, cause keyboard and mouse wont move.

And no "USB legacy support" in the BIOS ><..

Hellllp! the world is ending!
0
Building an Effective Phishing Protection Program

Join Director of Product Management Todd OBoyle on April 26th as he covers the key elements of a phishing protection program. Whether you’re an old hat at phishing education or considering starting a program -- we'll discuss critical components that should be in any program.

 
GoldsimCommented:
Go to BIOS and Reset Factory Defaults. If that doesn't work load Fail-Safe settings and try that.

If neither work. Put in the Vista disk and boot to it. Once loaded, choose the option to "Repair" the Windows installation. Try loading into Vista again after this has ran.
0
 
nobusCommented:
your bios is fine, since the keyboard works in the BIOS
repair your Vista :  http://www.bleepingcomputer.com/tutorials/tutorial148.html      
0
 
ddyer1970Commented:
To access all sorts of things, you can use the Windows key to pop your start menu open, then use tab and arrow keys to navigate.  It takes some getting used to, but it can be done.  

I have intermittent problems with my USB keyboard/mouse not working.  Usually un/re-plugging them will fix the issue.

I've also seen some (older) boards where the front USB  ports, when used, will cause some of the back ports not to work.  Might be worth trying.

Anything else USB work?  Is it just the keyboard that doesn't?  If so, look for new drivers.  Make sure Vista is updated.
0
 
GoldsimCommented:
His Keyboard doesn't work. So why would using the Windows key help?
0
 
ddyer1970Commented:
It will let him get to the control panel and check the hardware manager.
0
 
ddyer1970Commented:
D'oh!  Brain fail.
0
 
GoldsimCommented:
Very amusing.

HappyTech I believe the Vista repair method is your best bet.
0
 
TheHappyTechAuthor Commented:
The windows key doesnt work naturally. Oh well. And no Vista repair disks....bleh
0
 
GoldsimCommented:
Do you have a friend, that you could borrow the Vista CD from?
0
 
ddyer1970Commented:
Wait, I just remembered something.  I was having a similar problem with my computer.  Turned out to be some bad RAM.  Sounds stupid, I know, but what the heck, right?
0
 
GoldsimCommented:
Not as likely as being corrupt system files. A vista repair needs to be attempted. Could try reseating RAM. Wouldn't hurt.
0
 
LeeTutorretiredCommented:
Too many computer manufacturers don't furnish a Vista installation DVD with their pcs that are pre-installed with Vista.  Often they only have a hidden recovery partition that you can access to take back your pc to its original factory installation state!  (Thus you lose your data and all installed applications, setting changes, etc.)

If you don't have an installation DVD, then you cannot reinstall Vista without using this recovery partition, and you cannot access the new Vista Recovery Environment, which is what corresponds to XP's Recovery Console.  So, if you don't have a Vista installation DVD, what do you do in order to access the Vista Recovery Environment, at least?  You go to this site and download the makings for a recovery disk:

http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Worried about phishing attacks?

90% of attacks start with a phish. It’s critical that IT admins and MSSPs have the right security in place to protect their end users from these phishing attacks. Check out our latest feature brief for tips and tricks to keep your employees off a hackers line!

  • 5
  • 4
  • 2
  • +4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now