Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1524
  • Last Modified:

Backup Exec. Error, Unable to open \\SBS\Microsoft Information Store\......

Hello Experts.

I'm running Symantec backup exec, and its have been working fine for many weeks.
Suddenly the backup failes and I get the following error:

Backup- \\SBS\Microsoft Information Store\First Storage Group V-79-57344-33925 - Error, Unable to open \\SBS\Microsoft Information Store\First Storage Group because it is currently being backed up by another process.

The solutions symantec suggests isnt working, so I'm lost.
BTW I'm not a master of backup exec, so a littel help would be great.

regards Mads

0
UpgradeIT
Asked:
UpgradeIT
  • 6
  • 5
1 Solution
 
Carol ChisholmCommented:
I'd suggest running a Windows backup on the Exchange Server: to disk as it's quicker. (Accessories - System Tools - Backup)
This will give you a good idea of whether the problem is on the Exchange server or in Backup Exec.



0
 
rizwanidreesCommented:
If you have exchange 2007 and configured continuous replication of database, then you may face this problem
0
 
UpgradeITAuthor Commented:
I tried to make a backup of exchange with Ntbackup as carolchi asked.

I get the following error:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "SBS Backup.bkf created 01-07-2009 at 08:55"

Volume shadow copy creation: Attempt 1.
Backup of "SBS\Microsoft Information Store\First Storage Group"
Backup set #1 on media #1
Backup description: "Set created 01-07-2009 at 08:55"
Media name: "SBS Backup.bkf created 01-07-2009 at 08:55"

Backup Type: Normal

Backup started on 01-07-2009 at 08:55.
Backup completed on 01-07-2009 at 10:52.
Directories: 4
Files: 16
Bytes: 20.998.563.684
Time:  1 hour,  57 minutes, and  35 seconds
Backup of "SBS\Microsoft Site Replication Service\SRS Storage"
Backup set #2 on media #1
Backup description: "Set created 01-07-2009 at 08:55"
Media name: "SBS Backup.bkf created 01-07-2009 at 08:55"

Backup Type: Normal

Backup started on 01-07-2009 at 10:53.
The 'Microsoft Site Replication Service' returned 'Error returned from an ESE function call (d).

' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Site Replication Service' returned 'Functions called in an invalid sequence.

' from a call to 'HrESEBackupClose()' additional data '-'
The operation was ended.
Backup completed on 01-07-2009 at 10:53.
Directories: 0
Files: 0
Bytes: 0
Time:  1 second


Any idea?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
UpgradeITAuthor Commented:
Can you explain it in more details, dosent quite understand it. Thx
0
 
Carol ChisholmCommented:
They were trying to include a Recovery Storage Group in the backup. It is not possible to backup Recovery Storage groups. Did you create a recovery storage group?

Also perhaps try not including the system state in the backup.

0
 
UpgradeITAuthor Commented:
I did not create a recovery storage group.

I will try not to include the system state and see what will happend then.
0
 
Carol ChisholmCommented:
Do also make sure there is no recovery storage group being backed up.
Have you restarted your server?
0
 
UpgradeITAuthor Commented:
Theres is no recovery storage group.
No the server has not been restarted?
0
 
Carol ChisholmCommented:
Perhaps there is an incomplete task somewhere. A restart is oftern a good idea.
0
 
UpgradeITAuthor Commented:
A restart did the job, Thanks!
0
 
UpgradeITAuthor Commented:
Now I got the problem again with the same server, I tried to restart the server but no luck.
Any other idea?
I'll will of cource open another questen if someone gives me the anwser so someone can get the points
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 6
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now