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gibberish content in email

Posted on 2009-07-01
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Last Modified: 2013-12-18
i've got an email with an attachment placed in the body of the mail that needs to be translated from a base64 code. i was told the original file is in excel format. the problem is, i've received 4 parts of this gibberish content. it starts off like so:
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& ends with '==' at the end of it. then, i've got another part to it which starts off :

JVBERi0xLjQNJeLjz9MNCjI0OCAwIG9iaiA8PC9MaW5lYXJpemVkIDEvTCA0MTUyMjA5L08gMjUx
L0UgMTAxNDQ5L04gNDIvVCA0MTQ3MjAxL0ggWyA3OTYgNTIwXT4+DWVuZG9iag0gICAgICAgICAg

but it doesn't have '==' at the end.

i'm trying to use the Base64EncoderDecoder but it doesn't work. how do i do this?
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Question by:lepak
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JohnmenZ earned 500 total points
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Usually in this kind of situation recipient has little control over the final outcome, since the encoding / decoding were already done by both sender's mail server and recipient's mail server.  there are a couple of ways to address it:

1. Get your sender to send the email again, but using different format.  formats that sender can use includes but not limited to RTF, HTML, plain text.  Likely sender is using Exchange server since he/she is sending a Microsoft Office document to you.  Usually switch between RTF / plain text will do.

2. Get your sender to send the email to another of your mailbox that is located somewhere else.  It is the Lotus email server that incorrectly interpreted the email format and caused problem decoding it.

3. Get your sender to zip the Excel file between sending it to you, and see if it makes any difference.

4. Use different email client to try receiving email again.  Sometimes different email client will behave differently in terms of recognising the email.
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by:lepak
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