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Awstats with plesk

Posted on 2009-07-01
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Last Modified: 2013-12-20
I have windows 2003 server as well as the windows 2008 server with plesk 8.6. Awstats works fine on every domain expect one in 2003 and few on 2008.

The one which is on 2003 shows the awstats index.html page as 0 bytes. I have tried C:\Program Files\Parallels\Plesk\admin\bin>statistics --http-traffic --process-domains=domain.com --verbose but no succes. I have tried disabling enabling the awstats from plesk but no luck.

Then one which is on windows 2008 was last updated on 12th June and it is not getting updated. I have tried manual update from the above command but no luck.

Any suggestion will be appriciated.
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Question by:dristitech
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Expert Comment

by:Sam Panwar
ID: 24753554
Hi,

the log files format of that website is perfect ? the log format should be same as config file of the Awstats which will define in the Awstats folder.

Please also check that the permission on the domain log files is properly assigned.

Regards,
sam
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by:dristitech
ID: 24753991
file format is perfect, same goes with permission
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by:dristitech
ID: 24763850
anyway to recreate the awstats
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dristitech earned 0 total points
ID: 24765168
any way it was the problem with statistics.exe and WebStatistics.dll. I have downloaded the both files and it started working

http://kb.parallels.com/Attachments/6714/Attachments/statistics.exe
http://kb.parallels.com/Attachments/6714/Attachments/WebStatistics.dll
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