Solved

Setting Port 26 in a Multifunction Copier

Posted on 2009-07-01
1
1,767 Views
Last Modified: 2013-11-30
I have a Sharp MX-2300N Multifunction Copier that allows for scan to email. This servie was functioning fine until our ISP implemented new security features and changes the default outgoing mail server port from port 25 to port 26. I am now having problems getting the copier to use this port. There is no place to enter the port in the web settings that I can see it only asks for:

Primary Server:
Secondary Server:
Domain Name:

Username:
Password:

And then has options for pop before SMTP but this is not required on the server. I did a telnet test using the setting that I have listed in this setup with no problems, but when I tested this connection through the sharp setup page, it takes about 20 seconds and gives me a connection failure. If I add the pop before smtp it gives me a pop connection failure, and if I add credentials to the pop before smtp it immediately gives me an error and fails.

I appreciate any help you can provide on this
0
Comment
Question by:HutsonAssociatesIT
1 Comment
 

Accepted Solution

by:
HutsonAssociatesIT earned 0 total points
ID: 24755187
Answered my own question. There is a Service Settings Page under network settings that allows you to change the port number for the SMTP settings. Why they didn't have it next to the rest of the info in the Network Settings/Quick Settings window is unclear, but  it now works.
0

Featured Post

Why do Marketing keep bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

Import PST to Exchange using Power Shell new-mailboximportrequest command, you can simply import the PST file into Exchange mailbox or archived. To know How to import PST into Exchange  2013 read the complete article.
Resolve DNS query failed errors for Exchange
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now