Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Backup Exec 11d keeps giving warning

Posted on 2009-07-01
13
Medium Priority
?
1,092 Views
Last Modified: 2013-12-01
 Good morning everyone,

        I have symantec backup exec 11d and every time i start a backup i'm flagged with a warning "This backup set may not contain any data" and It is referencing a drive that I know contains data. I have added the "Exclude Active Files" Reg key with not success. I'm really not sure where to go from here. Does anyone have any advice?

          Thanks,

 -Casper
0
Comment
Question by:casper114
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 6
13 Comments
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24761345
This alert can occur when there has been no change in the data since the last backup set, either full / differential or incremental

See: http://seer.entsupport.symantec.com/docs/308359.htm
0
 

Author Comment

by:casper114
ID: 24762845
 It prevents the backup from continueing untill I clear the warning. What can I do to prevent this warning from stopping the backup?

     Thanks,

 -Casper
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24763244
Are you running a Differential/Incremental backup and it is during this you get the alert, or is this a full backup?
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:casper114
ID: 24763282
Incremental
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24763331
As far as I can tell, because BUE sees nothing having changed in that backup set since the last backup, it won't proceed as there are no incremental changes.

Try creating a new file (even just a .txt file) in a directory covered by that set and running the Incremental job again. I believe it will now work for you.
0
 

Author Comment

by:casper114
ID: 24763347
 I have done that, and it does prevent that from occuring, but ultimately it will come back right?
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24763383
>> but ultimately it will come back right?

Yes.

BUE is basically saying that it doesn't see any point in backing up that set if nothing has change since the last backup and neither the archive bit has reset nor the modified date has been changed.

If you want to make sure it backs up the data, run a full backup job each time.
0
 

Author Comment

by:casper114
ID: 24763492
I was kind of hoping that there was a setting I could modify that would ignore that warning and proceed with the backup anyway. Is that not the case?
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24763717
But even if you did, as it is an incremental job it wouldn't back anything up and would be a waste of time.

What is it you are trying to achieve here?

And also, have a read through this tech note:

http://seer.entsupport.symantec.com/docs/230247.htm
0
 

Author Comment

by:casper114
ID: 24763820
 That is a very good article, and I appreciate it. I need to continue using incremental bakups because I need the backup to complete in one night and not spill over into the next day. The problem that I am having is when that incremental backup kicks off at night it runs for about 30 minutes and flags that warning, then when I come to work in the morning that incremental backup has paused because it required a response to that warning as opposed to proceeding onto the next file automatically that may have changed. It doesn't bother me at all to not backup files that haven't changed, I just don't want it to require any manual processes for it to complete an incremental backup. It's starting to look like I will just need to uncheck items that do not get updated very often on the incremental backups, and only back them up on the full backups.
0
 
LVL 14

Accepted Solution

by:
Hedley Phillips earned 2000 total points
ID: 24764000
Ok,

I have just run a whole stack of tests and found that you can disable the alert for this and it will run fine.

Go to Tools - Alert Categories and scroll down to Backup job Contains No Data and deselect the "Enable alerts for this category" and it will then run without an alert window.

See the attached image.
disable-arlert.gif
0
 

Author Closing Comment

by:casper114
ID: 31598789
Thank you for all the work you put into this!
0
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 24764284
Glad to get you sorted out in the end and thanks for the points.

Sorry it took so long to work out how to disable the alert.

0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question