Solved

RDP/MSTSC - XP Pro SP3 - Throwing Error

Posted on 2009-07-01
7
710 Views
Last Modified: 2013-11-21
Hi Experts,

I am running into a strange issue on a co-workers machine. RDP worked yesterday and yet today it throw the following error whether starting it from Start --> All Programs --> Accessories or from the command line --> mstsc or from C:\WINDOWS\system32\

The error is attached.

There are no microsoft updates to be installed at this time
The version of RDP appears to be the latest. When I go to http://www.microsoft.com/downloads/thankyou.aspx?familyId=6e1ec93d-bdbd-4983-92f7-479e088570ad&displayLang=en and download the install file, it says "Setup has detected that the Service Pack version of this system is newer than the update you are applying". Properties of MSTSC in C:\WINDOWS\system32\ shows 6.0.6001.18000.

Any suggestions would be appreciated.
Thanks.

Any

rdp-error.JPG
0
Comment
Question by:JFranks22
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 18

Accepted Solution

by:
awawada earned 100 total points
ID: 24755330
0
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755431
Try running sfc /scannow from the run command. You may need the Windows XP disk if any of the files cannot be repaird.

Also, have you tried a system restore? Or a "Last Known Good Configuration" from the advance boot menu on startup?
0
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755484
Another thing you can do is try uninstalling it and then reinstalling it again.
Here is the uninstall instructions...
http://geekswithblogs.net/eknowlogy/archive/2007/01/22/104163.aspx

Hope this helps
0
Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

 
LVL 9

Assisted Solution

by:drequinox
drequinox earned 100 total points
ID: 24755544
try to run in windows xp sp2 compatibility mode?
0
 
LVL 66

Assisted Solution

by:johnb6767
johnb6767 earned 100 total points
ID: 24756368
Delete the following from c:\windows\system32\dllcache

mstsc.exe
mstscax.dll
mstsmhst.dll
rdpdd.dll
rdpsnd.dll
rdpdr.sys
rdpwsx.dll
rdpclip.exe

Then rename them to *.old in c:\windows\system32

Then replace them from the most recent versions in C:\WINDOWS\$NtServicePackUninstall$.

If needed you might need to unregister them if possible, and then reregister them.

This will basically rebuild the files needed for RDP.
0
 

Author Comment

by:JFranks22
ID: 24800818
I wish I knew why, but granting the user administrator rights to the machine seems to have solved the issue. thank you for all the responses.
0
 

Author Closing Comment

by:JFranks22
ID: 31598801
Thanks
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip is around source server preparation. No migration is an easy migration, there is a…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question