RDP/MSTSC - XP Pro SP3 - Throwing Error

Hi Experts,

I am running into a strange issue on a co-workers machine. RDP worked yesterday and yet today it throw the following error whether starting it from Start --> All Programs --> Accessories or from the command line --> mstsc or from C:\WINDOWS\system32\

The error is attached.

There are no microsoft updates to be installed at this time
The version of RDP appears to be the latest. When I go to http://www.microsoft.com/downloads/thankyou.aspx?familyId=6e1ec93d-bdbd-4983-92f7-479e088570ad&displayLang=en and download the install file, it says "Setup has detected that the Service Pack version of this system is newer than the update you are applying". Properties of MSTSC in C:\WINDOWS\system32\ shows 6.0.6001.18000.

Any suggestions would be appreciated.


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Will SzymkowskiSenior Solution ArchitectCommented:
Try running sfc /scannow from the run command. You may need the Windows XP disk if any of the files cannot be repaird.

Also, have you tried a system restore? Or a "Last Known Good Configuration" from the advance boot menu on startup?
Will SzymkowskiSenior Solution ArchitectCommented:
Another thing you can do is try uninstalling it and then reinstalling it again.
Here is the uninstall instructions...

Hope this helps
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try to run in windows xp sp2 compatibility mode?
Delete the following from c:\windows\system32\dllcache


Then rename them to *.old in c:\windows\system32

Then replace them from the most recent versions in C:\WINDOWS\$NtServicePackUninstall$.

If needed you might need to unregister them if possible, and then reregister them.

This will basically rebuild the files needed for RDP.
JFranks22Author Commented:
I wish I knew why, but granting the user administrator rights to the machine seems to have solved the issue. thank you for all the responses.
JFranks22Author Commented:
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