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RDP/MSTSC - XP Pro SP3 - Throwing Error

Posted on 2009-07-01
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Last Modified: 2013-11-21
Hi Experts,

I am running into a strange issue on a co-workers machine. RDP worked yesterday and yet today it throw the following error whether starting it from Start --> All Programs --> Accessories or from the command line --> mstsc or from C:\WINDOWS\system32\

The error is attached.

There are no microsoft updates to be installed at this time
The version of RDP appears to be the latest. When I go to http://www.microsoft.com/downloads/thankyou.aspx?familyId=6e1ec93d-bdbd-4983-92f7-479e088570ad&displayLang=en and download the install file, it says "Setup has detected that the Service Pack version of this system is newer than the update you are applying". Properties of MSTSC in C:\WINDOWS\system32\ shows 6.0.6001.18000.

Any suggestions would be appreciated.
Thanks.

Any

rdp-error.JPG
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Question by:JFranks22
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7 Comments
 
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awawada earned 100 total points
ID: 24755330
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Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755431
Try running sfc /scannow from the run command. You may need the Windows XP disk if any of the files cannot be repaird.

Also, have you tried a system restore? Or a "Last Known Good Configuration" from the advance boot menu on startup?
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LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755484
Another thing you can do is try uninstalling it and then reinstalling it again.
Here is the uninstall instructions...
http://geekswithblogs.net/eknowlogy/archive/2007/01/22/104163.aspx

Hope this helps
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LVL 9

Assisted Solution

by:drequinox
drequinox earned 100 total points
ID: 24755544
try to run in windows xp sp2 compatibility mode?
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LVL 66

Assisted Solution

by:johnb6767
johnb6767 earned 100 total points
ID: 24756368
Delete the following from c:\windows\system32\dllcache

mstsc.exe
mstscax.dll
mstsmhst.dll
rdpdd.dll
rdpsnd.dll
rdpdr.sys
rdpwsx.dll
rdpclip.exe

Then rename them to *.old in c:\windows\system32

Then replace them from the most recent versions in C:\WINDOWS\$NtServicePackUninstall$.

If needed you might need to unregister them if possible, and then reregister them.

This will basically rebuild the files needed for RDP.
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Author Comment

by:JFranks22
ID: 24800818
I wish I knew why, but granting the user administrator rights to the machine seems to have solved the issue. thank you for all the responses.
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Author Closing Comment

by:JFranks22
ID: 31598801
Thanks
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