RDP/MSTSC - XP Pro SP3 - Throwing Error

Posted on 2009-07-01
Last Modified: 2013-11-21
Hi Experts,

I am running into a strange issue on a co-workers machine. RDP worked yesterday and yet today it throw the following error whether starting it from Start --> All Programs --> Accessories or from the command line --> mstsc or from C:\WINDOWS\system32\

The error is attached.

There are no microsoft updates to be installed at this time
The version of RDP appears to be the latest. When I go to and download the install file, it says "Setup has detected that the Service Pack version of this system is newer than the update you are applying". Properties of MSTSC in C:\WINDOWS\system32\ shows 6.0.6001.18000.

Any suggestions would be appreciated.


Question by:JFranks22
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LVL 18

Accepted Solution

awawada earned 100 total points
ID: 24755330
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755431
Try running sfc /scannow from the run command. You may need the Windows XP disk if any of the files cannot be repaird.

Also, have you tried a system restore? Or a "Last Known Good Configuration" from the advance boot menu on startup?
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 200 total points
ID: 24755484
Another thing you can do is try uninstalling it and then reinstalling it again.
Here is the uninstall instructions...

Hope this helps
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Assisted Solution

drequinox earned 100 total points
ID: 24755544
try to run in windows xp sp2 compatibility mode?
LVL 66

Assisted Solution

johnb6767 earned 100 total points
ID: 24756368
Delete the following from c:\windows\system32\dllcache


Then rename them to *.old in c:\windows\system32

Then replace them from the most recent versions in C:\WINDOWS\$NtServicePackUninstall$.

If needed you might need to unregister them if possible, and then reregister them.

This will basically rebuild the files needed for RDP.

Author Comment

ID: 24800818
I wish I knew why, but granting the user administrator rights to the machine seems to have solved the issue. thank you for all the responses.

Author Closing Comment

ID: 31598801

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