Solved

Help to fix Windows explorer restartin problem

Posted on 2009-07-01
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Last Modified: 2012-05-07
Hello,

I looked through the already solved questions but i had no luck. So this is the case.

I am using vista business and repeatedly i get this error of Windows explorer has stopped working...windows explorer is restarting and then every open window that browses in my folder closes. firefox, music players etc keep working.

I checked on the reports within the control panel and it gives out this

Problem Event Name:      APPCRASH
Application Name:      Explorer.EXE
Application Version:      6.0.6001.18164
Application Timestamp:      4907e242
Fault Module Name:      UxTheme.dll
Fault Module Version:      6.0.6001.18000
Fault Module Timestamp:      4791a77a
Exception Code:      c0000005
Exception Offset:      0000d733
OS Version:      6.0.6001.2.1.0.256.6
Locale ID:      1032
Additional Information 1:      fd00
Additional Information 2:      ea6f5fe8924aaa756324d57f87834160
Additional Information 3:      fd00
Additional Information 4:      ea6f5fe8924aaa756324d57f87834160

Also the date i had this problem the first time i uninstalled every program that was installed that date. Which was VISTAGLAZZ.  and even if i disable the theme i am using it still popus up.


Thanks guys =] I really hope to get rid of this is annoying!
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Question by:gonio5
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10 Comments
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 24755657
Type CMD.EXE in the search box at the bottom of the Start Menu, hit Ctrl-Shift-Enter to run as Administrator.  Then type SFC   /SCANNOW at the DOS prompt to run the System File Checker.
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Author Comment

by:gonio5
ID: 24755915
hey thanks for the quick reply

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

The system file repair changes will take effect after the next reboot.

C:\Windows\system32>

Did restarted the system as well.  I will let you know if it does it again.
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LVL 59

Expert Comment

by:LeeTutor
ID: 24755962
Maybe you can post part of CBS.log...  I'll bet that VistaGlazz replaced your uxtheme.dll system file, and perhaps others.
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Author Comment

by:gonio5
ID: 24755988
i m trying to open it but it says Acess Denied :S

Sorry i am useless at this
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756015
Find Notepad on the Start Menu under Accessories, right click it, then select Run as Administrator.  You should then be able to navigate to the log and open it.
0
 

Author Comment

by:gonio5
ID: 24756048
alright done that... Today's date it's...huge. should i post the whole thing?
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756087
No, just try to find an error or two and copy and paste that.
0
 

Author Comment

by:gonio5
ID: 24756200

2009-07-01 18:12:24, Info                  CSI    000001eb [SR] Repairing corrupted file [ml:520{260},l:72{36}]"\??\C:\Windows\Resources\Themes\aero"\[l:26{13}]"aero.msstyles" from store

2009-07-01 18:12:24, Info                  CSI    000001ed [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"shsvcs.dll" from store

2009-07-01 18:12:24, Info                  CSI    000001f3 [SR] Could not reproject corrupted file [ml:520{260},l:72{36}]"\??\C:\Program Files\Windows Sidebar"\[l:24{12}]"settings.ini"; source file in store is also corrupted

2009-07-01 18:12:24, Info                  CSI    000001f5 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"themeui.dll" from store

2009-07-01 18:12:24, Info                  CSI    000001f7 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"uxtheme.dll" from store






2009-06-12 03:01:12, Info                  CSI    00000093 Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:328{164}]"\SystemRoot\WinSxS\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6001.18248_none_b4bfde47d6e3201d\urlmon.dll, \??\C:\Windows\System32\urlmon.dll"

2009-07-01 18:12:23, Error                 CSI    000001e4 (F) STATUS_CANNOT_DELETE #3783555# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]




Does this help at all?



0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756364
Yep, it looks like uxtheme.dll and some other system files connected with Windows themes were modified ("corrupted") by VistaGlazz.  Hopefully, your problem is solved...
0
 

Author Comment

by:gonio5
ID: 24756376
thanks my friend, yeah for now it didnt pop up at all!  Hope it doesnt and in the future =]
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