Solved

Help to fix Windows explorer restartin problem

Posted on 2009-07-01
10
528 Views
Last Modified: 2012-05-07
Hello,

I looked through the already solved questions but i had no luck. So this is the case.

I am using vista business and repeatedly i get this error of Windows explorer has stopped working...windows explorer is restarting and then every open window that browses in my folder closes. firefox, music players etc keep working.

I checked on the reports within the control panel and it gives out this

Problem Event Name:      APPCRASH
Application Name:      Explorer.EXE
Application Version:      6.0.6001.18164
Application Timestamp:      4907e242
Fault Module Name:      UxTheme.dll
Fault Module Version:      6.0.6001.18000
Fault Module Timestamp:      4791a77a
Exception Code:      c0000005
Exception Offset:      0000d733
OS Version:      6.0.6001.2.1.0.256.6
Locale ID:      1032
Additional Information 1:      fd00
Additional Information 2:      ea6f5fe8924aaa756324d57f87834160
Additional Information 3:      fd00
Additional Information 4:      ea6f5fe8924aaa756324d57f87834160

Also the date i had this problem the first time i uninstalled every program that was installed that date. Which was VISTAGLAZZ.  and even if i disable the theme i am using it still popus up.


Thanks guys =] I really hope to get rid of this is annoying!
0
Comment
Question by:gonio5
  • 5
  • 5
10 Comments
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 24755657
Type CMD.EXE in the search box at the bottom of the Start Menu, hit Ctrl-Shift-Enter to run as Administrator.  Then type SFC   /SCANNOW at the DOS prompt to run the System File Checker.
0
 

Author Comment

by:gonio5
ID: 24755915
hey thanks for the quick reply

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

The system file repair changes will take effect after the next reboot.

C:\Windows\system32>

Did restarted the system as well.  I will let you know if it does it again.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24755962
Maybe you can post part of CBS.log...  I'll bet that VistaGlazz replaced your uxtheme.dll system file, and perhaps others.
0
 

Author Comment

by:gonio5
ID: 24755988
i m trying to open it but it says Acess Denied :S

Sorry i am useless at this
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756015
Find Notepad on the Start Menu under Accessories, right click it, then select Run as Administrator.  You should then be able to navigate to the log and open it.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:gonio5
ID: 24756048
alright done that... Today's date it's...huge. should i post the whole thing?
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756087
No, just try to find an error or two and copy and paste that.
0
 

Author Comment

by:gonio5
ID: 24756200

2009-07-01 18:12:24, Info                  CSI    000001eb [SR] Repairing corrupted file [ml:520{260},l:72{36}]"\??\C:\Windows\Resources\Themes\aero"\[l:26{13}]"aero.msstyles" from store

2009-07-01 18:12:24, Info                  CSI    000001ed [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"shsvcs.dll" from store

2009-07-01 18:12:24, Info                  CSI    000001f3 [SR] Could not reproject corrupted file [ml:520{260},l:72{36}]"\??\C:\Program Files\Windows Sidebar"\[l:24{12}]"settings.ini"; source file in store is also corrupted

2009-07-01 18:12:24, Info                  CSI    000001f5 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"themeui.dll" from store

2009-07-01 18:12:24, Info                  CSI    000001f7 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"uxtheme.dll" from store






2009-06-12 03:01:12, Info                  CSI    00000093 Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:328{164}]"\SystemRoot\WinSxS\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6001.18248_none_b4bfde47d6e3201d\urlmon.dll, \??\C:\Windows\System32\urlmon.dll"

2009-07-01 18:12:23, Error                 CSI    000001e4 (F) STATUS_CANNOT_DELETE #3783555# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]




Does this help at all?



0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 24756364
Yep, it looks like uxtheme.dll and some other system files connected with Windows themes were modified ("corrupted") by VistaGlazz.  Hopefully, your problem is solved...
0
 

Author Comment

by:gonio5
ID: 24756376
thanks my friend, yeah for now it didnt pop up at all!  Hope it doesnt and in the future =]
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main issue when installing Vista and XP in dual boot is when you have to reinstall any of the two when something fails, let's say a hard disk failure, a lost partition, virus, etc. What commonly happens is that you lose all your hard work config…
So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now