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SBS 2008 on ESXi unexpected shutdown

Posted on 2009-07-01
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Last Modified: 2012-05-07
Hi all,

We had some unexpected shutdown's on our SBS 2008 running on ESXi.
We have following warning in the event viewer:
The driver has detected that device \Device\RaidPort0 has old or out-of-date firmware. Reduced performance may result.

Does anyone know the reason of this error en how to fix it?

Thx in advance
Robby
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Question by:techneitsolutions
7 Comments
 
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Expert Comment

by:drequinox
ID: 24755458
this error probably cannot really cause a reboot, but in order to fix the error.
If you are using SAN , contact the vendor and find out the latest firmware for you HBA cards. this should fix the issue.
even if not using SAN then check your harddisk controller , its make and model and contact the vendor to provide you the latest firmware.
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Expert Comment

by:davismisbehavis
ID: 24758023
What version of ESX are you running and what kind of vSCSI adapter are you using on the SBS virtual machine?  I am presuming the errors are in the Windows event logs so the issue is with the C: drive of the SBS server

What hardware version is the VM on,  this should be displayed in the top right hand corner when you open the settings of the machine.

Vmware uses emulation to ensure compatibility for VM's,  i.e emulating old hardware to ensure maximum compatibility,  It's interesting that SBS has picked this up that it's old firmware,  almost as if it has spotted that vmware is using older adapters to ensure compatibility.

Just out of interest is SBS 2008 supported on virtual platforms by Microsoft?
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Author Comment

by:techneitsolutions
ID: 24761128
@ drequinox: we do not use SAN, the server is installed on a HP server with intern RAID 5 controller.

@ davismisbehavis: The version of ESXi is 3.5 and the vSVSI adapter is LSI Logic.
the VM Version is 4.

The server did crash 5 minutes ago and we had a blue screen with following error:
BAD_POOL_CALLER

any suggestion?
Robby
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Author Comment

by:techneitsolutions
ID: 24762439
In attachement, I added a screenshot of the blue screen.

It's the second time it happened today.

Anyone an idea was may cause this?


bluescreen-server.JPG
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Expert Comment

by:smaguire
ID: 24813431
its an ongoing issue between Microsoft and VMWare, We are getting the same problem except we are using Windows Server 2008 with Dell SAN & ESXi 3.5.
The following link suggests upgrading to ESXi 4 should fix the problem, I am still doing a lot of investigation, but at the end we will have to upgrade our SAN firmware and ESXi 3.5 to the latest.
here is the link:
http://communities.vmware.com/message/1287105
 
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Author Comment

by:techneitsolutions
ID: 25393251
i upgradet to esxi 4.0 but the problem is still not solved. The sbs still crashes ...
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Accepted Solution

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techneitsolutions earned 0 total points
ID: 25895654
no solution to this.

We upgrade to w2008 and we have no problem anymore
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