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Blackberry Calendar Appointment Issue

Medium Priority
1,182 Views
Last Modified: 2012-05-07
Hello-
When a user is sent an Outlook appointment they receive the appointment to their Outlook desktop email inbox, however, the tentative appointment does not appear in the BlackBerry handset inbox.  Instead the appointment appears directly in the users Blackberry Calendar (but  never the inbox).  It does post to the Outlook inbox and caledar as designed.  

My problem is that if a staff memeber is out of the office and does not use their Outlook desktop the appointment is in the handset calendar but they are not aware of it.  I have seen a similar article on EE but the solution URL for the Blackberry is not available.
We are using Exchange 2003, Outlook 2007, and BES 4.1.xx.  Windows XP desktops.  This happens when sending a single calendar item or to a group.  Tested issue on multple Blacberrys.  I don't know if this is a CDO mismatch or a permissions issue.  
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Author

Commented:
No delegation.  Outlook to  BB only that I know of.  Besadmin permission are full control inherited.
Appears to be a permission issue.  What's your thought?

[30001] (07/02 11:43:16.720):{0x16B8} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (07/02 11:43:16.720):{0x16B8} Server = XXXXX, Mailbox = /o=KePRO/ou=First Administrative Group/cn=Recipients/cn=csmith Description = You do not have permission to log on. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]


Author

Commented:
It was permissions.  Added send and receive as for my BES admin and it worked.  Issue resolved.
Glad you got it worked out, thanks for the points!
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