When a user is sent an Outlook appointment they receive the appointment to their Outlook desktop email inbox, however, the tentative appointment does not appear in the BlackBerry handset inbox. Instead the appointment appears directly in the users Blackberry Calendar (but never the inbox). It does post to the Outlook inbox and caledar as designed.
My problem is that if a staff memeber is out of the office and does not use their Outlook desktop the appointment is in the handset calendar but they are not aware of it. I have seen a similar article on EE but the solution URL for the Blackberry is not available.
We are using Exchange 2003, Outlook 2007, and BES 4.1.xx. Windows XP desktops. This happens when sending a single calendar item or to a group. Tested issue on multple Blacberrys. I don't know if this is a CDO mismatch or a permissions issue.