Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2007 resend message feature

Posted on 2009-07-01
9
Medium Priority
?
778 Views
Last Modified: 2012-05-07
Hi

Exchange 2007 SP1 with Outlook 2007 SP2
We have converted some of our users to online mode, when using the resend feature from an additional mailbox the subject disappears and the cursor is waiting for a subject to be entered.  I have checked this on three machine and it is only happening on additional mailboxes.  If I convert the users back to cached mode, it works fine.

The reason for running online mode is we find it much quicker so converting back is not really an option.  Has anyone else experienced this issue?

Thanks.
0
Comment
Question by:bains1000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
9 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24821514
Just to clarify, is User B trying to re-send a message sent originally by user A from User B's computer?
If this is the case, does User B have Send As permissions for User A?
0
 

Author Comment

by:bains1000
ID: 24821777
yes user b does have send as permissions.  All works fine in cached mode it is related to online mode change we made.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24821806
WTF!
Does this problem affect all users in online mode with additional mailboxes or just a few?
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:bains1000
ID: 24821839
all users unfortuantly.

I have just tried it on a different network running exchange 2007 server, in online mode I am experiencing the same problem.
When you select an email in an additional mailbox's sent item and click the resend option the cursor is sitting in the subject field and is blank.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24821846
I'm just going to try to replicate this - stand by.................
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 24821938
Well - guess what - it appears to be a 'Feature' of Outlook 2007 as I get exactly the same problems and I'm using Outlook 2007 SP2 with Exchange 2003.
More digging required - but at least you are not alone (not sure if this is comforting or not)!
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24821950
Seems to be a 'Feature' of Outlook 2003 as well:
http://office-outlook.com/outlook-forum/index.php/mv/msg/44918/ 
0
 

Author Comment

by:bains1000
ID: 24821952
at least im not going crazy!! I may open a case with Microsoft to see if they can shed any light on this one.

thanks for your help so far.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24821963
No problems - it does seem consistent across all versions and only in online mode.  Cached is okay.
Perhaps this is by design, but I can't think of a good reason why.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

671 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question