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Outlook 2007 resend message feature

bains1000
bains1000 asked
on
Medium Priority
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Last Modified: 2012-05-07
Hi

Exchange 2007 SP1 with Outlook 2007 SP2
We have converted some of our users to online mode, when using the resend feature from an additional mailbox the subject disappears and the cursor is waiting for a subject to be entered.  I have checked this on three machine and it is only happening on additional mailboxes.  If I convert the users back to cached mode, it works fine.

The reason for running online mode is we find it much quicker so converting back is not really an option.  Has anyone else experienced this issue?

Thanks.
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Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Just to clarify, is User B trying to re-send a message sent originally by user A from User B's computer?
If this is the case, does User B have Send As permissions for User A?

Author

Commented:
yes user b does have send as permissions.  All works fine in cached mode it is related to online mode change we made.
Alan HardistyCo-Owner
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Top Expert 2011

Commented:
WTF!
Does this problem affect all users in online mode with additional mailboxes or just a few?

Author

Commented:
all users unfortuantly.

I have just tried it on a different network running exchange 2007 server, in online mode I am experiencing the same problem.
When you select an email in an additional mailbox's sent item and click the resend option the cursor is sitting in the subject field and is blank.
Alan HardistyCo-Owner
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Top Expert 2011

Commented:
I'm just going to try to replicate this - stand by.................
Co-Owner
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Top Expert 2011
Commented:
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Alan HardistyCo-Owner
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Top Expert 2011

Commented:
Seems to be a 'Feature' of Outlook 2003 as well:
http://office-outlook.com/outlook-forum/index.php/mv/msg/44918/ 

Author

Commented:
at least im not going crazy!! I may open a case with Microsoft to see if they can shed any light on this one.

thanks for your help so far.
Alan HardistyCo-Owner
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Top Expert 2011

Commented:
No problems - it does seem consistent across all versions and only in online mode.  Cached is okay.
Perhaps this is by design, but I can't think of a good reason why.
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