Solved

Remote Desktop Printing

Posted on 2009-07-01
1
284 Views
Last Modified: 2013-11-21
Good morning everyone.  This seems like a simple problem to fix, but I cannot figure out the fix.  I have a person who works remotely and they cannot print from inside a Remote Desktop window.  Everything that I see indicates that the printer should automatically map once the RD session starts.  The person is using a Windows XP machine to log in to a Windows 2003 server.  Can anyone help me understand a way to get the printer mapping to work?  
0
Comment
Question by:aclaus225
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 500 total points
ID: 24756245
I assume the printer is local to the remote user, not to the server, correct?  If that's the case, then you need to install a printer driver on the server for the printer that is attached to the workstation. It will not automatically install unless there is a native driver on the Windows 2003 server for the printer, and the printer is plug and play compatible with Windows Server 2003.  My guess is that this is not the case because it's probably a single-user type of printer as opposed to a network level printer.
First, you have to ensure that there is a Windows 2003 printer driver for the printer. For this you'll need to go to the manufacturer website and find a compatible driver.  
Then, to install the driver on the server, open the Printers windows and go to File/Server Properties. Go to the Drivers tab, click Add and it will allow you to install the printer driver.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
Some time ago I faced the need to use a uniform folder structure that spanned across numerous sites of an enterprise to be used as a common repository for the Software packages of the Configuration Manager 2007 infrastructure. Because the procedu…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question