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Remote Desktop Printing

Posted on 2009-07-01
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Last Modified: 2013-11-21
Good morning everyone.  This seems like a simple problem to fix, but I cannot figure out the fix.  I have a person who works remotely and they cannot print from inside a Remote Desktop window.  Everything that I see indicates that the printer should automatically map once the RD session starts.  The person is using a Windows XP machine to log in to a Windows 2003 server.  Can anyone help me understand a way to get the printer mapping to work?  
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Question by:aclaus225
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Hypercat (Deb) earned 2000 total points
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I assume the printer is local to the remote user, not to the server, correct?  If that's the case, then you need to install a printer driver on the server for the printer that is attached to the workstation. It will not automatically install unless there is a native driver on the Windows 2003 server for the printer, and the printer is plug and play compatible with Windows Server 2003.  My guess is that this is not the case because it's probably a single-user type of printer as opposed to a network level printer.
First, you have to ensure that there is a Windows 2003 printer driver for the printer. For this you'll need to go to the manufacturer website and find a compatible driver.  
Then, to install the driver on the server, open the Printers windows and go to File/Server Properties. Go to the Drivers tab, click Add and it will allow you to install the printer driver.
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