Solved

the path you have chosen does not point at a qualifying upgradable product. What do I do?

Posted on 2009-07-01
3
1,833 Views
Last Modified: 2012-05-07
My Office 2007 application won't run. When I reinstall, i get the message " the path you have chosen does not point at a qualifying upgradable product. What do I do? I have both 2003 and 2007 installed. neither is usable.
0
Comment
Question by:tfrazier824
  • 2
3 Comments
 
LVL 27

Expert Comment

by:David-Howard
ID: 24756572
If you are using Office XP Students and Teachers edition it is not a qualifying product for the upgrade version of a 2007 Office product.
http://support.microsoft.com/kb/933567
If you are using an Office trial version this may also cause the error message that you are receiving.
Are both 2003 and 2007 full suites with issued license keys?
0
 

Author Comment

by:tfrazier824
ID: 24756650
Both are (were) complete installations. Because the 2007 professional is an upgrade, when I attempt the install, I get the no qualifying upgradeble product message. Both programs continue to be in \program files and are referenced in remove programs. They do not respond to change\remove.
0
 
LVL 27

Accepted Solution

by:
David-Howard earned 500 total points
ID: 24756721
If you can't uninstall through Add/Remove programs, you might try this.
http://support.microsoft.com/kb/928218
Then reinstall Office 2003 and then your 2007 upgrade.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Facebook has became the #1 social media platform. People share many funny videos there, yet you don't know how to download them? Now you can download Videos from Facebook in just 3 simple steps.
This article discusses how to implement server side field validation and display customized error messages to the client.
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question