User can send but not receive thru Outlook, cannot OWA after ESEUTIL /P
Posted on 2009-07-01
SBS2003 SP2, Exchange 2003 SP2, all XP Clients with Office 2003 (Outlook 2003).
1 user out of 12 can connect to Exchange from Outlook and view live data in Public Folders, but cannot receive email or get to OWA. Outlook and OWA are functioning properly for all other users (at least that is the current report).
Yesterday morning, the server was locked, had to hard boot it. Server came back up, but Pub and Priv would not mount. Tried ESEUTIL /R, but error said database was shutdown in dirty state. Perform ESEUTIL /P on both, then ESEUTIL /D on both, then ISINTEG on both until no more fixes were shown.
The only course I can think of would be to export from Outlook to PST, then delete Exchange mailbox (leaving the SBS domain Account intact), create a new Exchange mailbox, link SBS Domain acount to the new Exchange mailbox, then import PST data.
Are there any troubleshooting steps I can/should perform before moving forward with this plan? Is there a better way to handle this? If this is the best way, how would I go about this? I am not even sure it is possible in SBS because the integration between domain and Exchange is so tight. Any advice or guidance would be much appreciated.
Thanks in advance!!