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Cannot get an IP address.  Only shows limited or no connectivity

szagoria
szagoria asked
on
Medium Priority
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Last Modified: 2012-05-07
After removing mulitple viruses I cannot get an IP.  Tried Winsock tools, removing nic from device mgr, uninstalling tcp/ip etc.  Any ideas on how to rebuild the IP system once it's corrupted.  Sony Vaio w/ XP.

Thanks for any ideas.
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TDKDTechnical Liaison

Commented:
Does it obtain the IP but only send data?

Author

Commented:
Will not get an IP.
TDKDTechnical Liaison

Commented:
Did you use WinsockFix tool? Not sure which Winsock tool you used??

Author

Commented:
used WinSockxpFix - (VB_WinFix 1.2)
Try running these commands from a command prompt.
NETSH INT IP RESET C:\RESETLOG.TXT
NETSH WINSOCK RESET CATALOG

The 2nd requires XP SP2 and you will have to reboot after the completion of the command

If neither of these work, then google and download COMBOFIX and follow its instructions.  As always make sure your data is backed up before messing with your system.  I have had success with combo fix with the repair console.
TDKDTechnical Liaison

Commented:
The above commands are a portion of what the WinsockFix tool does, which they already ran with no luck :(

Is this the same case with both the wifi and wired connections??

Author

Commented:
Ran Combofix but still no go.  Looks like I'll be reimaging drive, unless you have any other options.

Thanks for the help.  
TDKDTechnical Liaison

Commented:
Is this a laptop or Desktop??

Author

Commented:
Laptop, XP w/ SP3
TDKDTechnical Liaison
Commented:
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Author

Commented:
Thanks for the assist.
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