Solved

Opening links from outlook exchange 2003

Posted on 2009-07-01
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Last Modified: 2012-05-07
I'm sure this is going to be simple to solve but I just cant find the solution.
When clicking on a link from within an email, Outlook 2003. Doesnt go to the link destination but opens the file browser like Im asking to save a document....
I did a Detect and Repair (just in case) in outlook but that didn't help.
I'm out of ideas...
any help would be appreciated.
Thanks.
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Question by:DavidLaradl
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Accepted Solution

by:
TravisCharon earned 125 total points
ID: 24757494
I think this is a File Association problem.

Try this,

When that "Locate Link Browser" window opens again, do you have the pull down arrow option to the right of the "Open in", or "Look in" words? If so, click the arrow to enable you to navigate through your hard disk.

You need to navigate to "C:\Program Files\Internet Explorer\iexplore.exe"

Highlight iexplore.exe, then click the OK or Open button at the bottom.

If that works, close Outlook and the IE window down, open up Outlook again, and try again, to see if it has saved the settings. If it has not, then place a shortcut of a url, (any url), on your desktop temporarily and click, (double click), it to see if it will open your IE. If not, you have a file association problem.
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Assisted Solution

by:shadowlesss
shadowlesss earned 125 total points
ID: 24759506
I have fixed this issue on many machines and I usually fix the problem in two ways....

First...
Is your OS XP?
You need to ....
1 Open My Computer from the desktop or Start Menu.
2 Go to the Tools menu and click on Folder Options.
3. Now click on the File Types tab and youll see a list of registered file types, Extensions and File Types. Under the Extensions column, look for the entries with (NONE) and in that subset, find the entry under File Types that is called URL:HyperText Transfer Protocol.
4. Click on the Advanced button at the bottom and then click on the Edit button.
5. Click the Broswe button and browse out to "C:\Program Files\Internet Explorer\iexplore.exe"
6. Click Ok, Appy,etc...
7. Close IE (if open) and Outlook
8. Open Outlook and click on a link again

if problem still exists......

Second
1. In IE > Tools > Internet Options > Advanced > Click the Reset Button
2. Close IE and Outlook
3. Open Outlook and click a link
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