Solved

Opening links from outlook exchange 2003

Posted on 2009-07-01
3
339 Views
Last Modified: 2012-05-07
I'm sure this is going to be simple to solve but I just cant find the solution.
When clicking on a link from within an email, Outlook 2003. Doesnt go to the link destination but opens the file browser like Im asking to save a document....
I did a Detect and Repair (just in case) in outlook but that didn't help.
I'm out of ideas...
any help would be appreciated.
Thanks.
0
Comment
Question by:DavidLaradl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 

Accepted Solution

by:
TravisCharon earned 125 total points
ID: 24757494
I think this is a File Association problem.

Try this,

When that "Locate Link Browser" window opens again, do you have the pull down arrow option to the right of the "Open in", or "Look in" words? If so, click the arrow to enable you to navigate through your hard disk.

You need to navigate to "C:\Program Files\Internet Explorer\iexplore.exe"

Highlight iexplore.exe, then click the OK or Open button at the bottom.

If that works, close Outlook and the IE window down, open up Outlook again, and try again, to see if it has saved the settings. If it has not, then place a shortcut of a url, (any url), on your desktop temporarily and click, (double click), it to see if it will open your IE. If not, you have a file association problem.
0
 
LVL 13

Assisted Solution

by:shadowlesss
shadowlesss earned 125 total points
ID: 24759506
I have fixed this issue on many machines and I usually fix the problem in two ways....

First...
Is your OS XP?
You need to ....
1 Open My Computer from the desktop or Start Menu.
2 Go to the Tools menu and click on Folder Options.
3. Now click on the File Types tab and youll see a list of registered file types, Extensions and File Types. Under the Extensions column, look for the entries with (NONE) and in that subset, find the entry under File Types that is called URL:HyperText Transfer Protocol.
4. Click on the Advanced button at the bottom and then click on the Edit button.
5. Click the Broswe button and browse out to "C:\Program Files\Internet Explorer\iexplore.exe"
6. Click Ok, Appy,etc...
7. Close IE (if open) and Outlook
8. Open Outlook and click on a link again

if problem still exists......

Second
1. In IE > Tools > Internet Options > Advanced > Click the Reset Button
2. Close IE and Outlook
3. Open Outlook and click a link
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question