I have a network label printer --- Zebra ZM400 --- To work with our primary application I had to change the firmware to .epl version of the software. Everything was working great for 3 months until a new user logged in and tried to use the printer.
Instead of the default label size of 3.5'x1' the user gets 4'x4'.
I have tried logging into the old users acct on the computer who had no problems and it still does not work. I have switched out the computer to no avail. 6 other computers which print to this printer are having no problems.
All computers are using windows xp and the print server is MS Server 2003.
What other steps would people recommend?