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Can't access BIOS when SCSI  HD is hooked to PC.

Posted on 2009-07-01
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Last Modified: 2013-11-09
I have a Intel motherboard (model DG43NB) that has a SCSI controller (model is Adaptec 39320A) and SCSI HD hooked to it.  The SCSI HD is the boot drive and has Windows XP intalled on it.  I'm able to boot into the OS and work without any problems.  The issue I have is that when the system is booting up it stops at the boot menu and asks what device you want to boot to.  If you try to got into the BIOS during bootup your not able to get in.  If you diisconnect the HD then boot you are able to get into the BIOS w/out any issues.  Anyone got any thoughts on how to fix it so tha tI'm not prompted with a boot menu?
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Question by:OilCan99
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by:ComputerTechie
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try a bios update and make sure the boot order is selecting the scsi hard drive first.
I would make sure the scsi cable is terminated correctly.

CT
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by:nobus
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by:OilCan99
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The intel motherboard and the adaptec scsi card both thave the latest updates.

I'm unable to set the scsi hd as the boot drive because whenever I connect the scsi hd to the scsi controller I'm unable to access the motherboard's bios. If I disconnect the hd I'm able to access the bios without any issue.
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by:ComputerTechie
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Did you put a terminator on the end after plugging in the hard drive?
If not that could be causing the problem.

http://www.cablemakers.com/scsi-terminators.htm

CT
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by:OilCan99
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Yes there is a terminator on the end.
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by:nobus
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it looks like a bad drive to me...
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by:nobus
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or a bad card; can you test them on another PC?
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by:OilCan99
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I believe both are fine...I can boot off of the HD using the card and get into Windows and do anything that I need.  I just can't get into the BIOS once the HD is hooked up and I keep getting prompted for what device I want to boot from which I believe I can fix if I can get into the BIOS.The motherboard, cpu, memory, and power supply are all brand new.
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by:nobus
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you can believe some miles away - testing is the only proof of the pudding...
if you boot to another disk, you're not using the card...
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by:OilCan99
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I'm booting into XP from the SCSI HD doesn't that prove there's not a issue with the card and HD?
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by:ComputerTechie
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here a thought diable the onboard sata controller.

CT
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by:nobus
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no it does not, since you can't enter the Bios; it only proofs you are able to boot then
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OilCan99 earned 0 total points
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Believe this issue is due to the a limitation on the motherboard.  We had to deploy the system and no longer have access to it.
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