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Can't access BIOS when SCSI  HD is hooked to PC.

Posted on 2009-07-01
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Last Modified: 2013-11-09
I have a Intel motherboard (model DG43NB) that has a SCSI controller (model is Adaptec 39320A) and SCSI HD hooked to it.  The SCSI HD is the boot drive and has Windows XP intalled on it.  I'm able to boot into the OS and work without any problems.  The issue I have is that when the system is booting up it stops at the boot menu and asks what device you want to boot to.  If you try to got into the BIOS during bootup your not able to get in.  If you diisconnect the HD then boot you are able to get into the BIOS w/out any issues.  Anyone got any thoughts on how to fix it so tha tI'm not prompted with a boot menu?
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Question by:OilCan99
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13 Comments
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 24758385
try a bios update and make sure the boot order is selecting the scsi hard drive first.
I would make sure the scsi cable is terminated correctly.

CT
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Author Comment

by:OilCan99
ID: 24784919
The intel motherboard and the adaptec scsi card both thave the latest updates.

I'm unable to set the scsi hd as the boot drive because whenever I connect the scsi hd to the scsi controller I'm unable to access the motherboard's bios. If I disconnect the hd I'm able to access the bios without any issue.
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LVL 23

Expert Comment

by:ComputerTechie
ID: 24785281
Did you put a terminator on the end after plugging in the hard drive?
If not that could be causing the problem.

http://www.cablemakers.com/scsi-terminators.htm

CT
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Author Comment

by:OilCan99
ID: 24785809
Yes there is a terminator on the end.
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LVL 92

Expert Comment

by:nobus
ID: 24786838
it looks like a bad drive to me...
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Expert Comment

by:nobus
ID: 24786842
or a bad card; can you test them on another PC?
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Author Comment

by:OilCan99
ID: 24786944
I believe both are fine...I can boot off of the HD using the card and get into Windows and do anything that I need.  I just can't get into the BIOS once the HD is hooked up and I keep getting prompted for what device I want to boot from which I believe I can fix if I can get into the BIOS.The motherboard, cpu, memory, and power supply are all brand new.
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LVL 92

Expert Comment

by:nobus
ID: 24786969
you can believe some miles away - testing is the only proof of the pudding...
if you boot to another disk, you're not using the card...
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Author Comment

by:OilCan99
ID: 24787008
I'm booting into XP from the SCSI HD doesn't that prove there's not a issue with the card and HD?
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LVL 23

Expert Comment

by:ComputerTechie
ID: 24787038
here a thought diable the onboard sata controller.

CT
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LVL 92

Expert Comment

by:nobus
ID: 24787088
no it does not, since you can't enter the Bios; it only proofs you are able to boot then
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Accepted Solution

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OilCan99 earned 0 total points
ID: 25087964
Believe this issue is due to the a limitation on the motherboard.  We had to deploy the system and no longer have access to it.
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