registering outlvbs.dll on windows 2003 citrix meteframe xp environment
Posted on 2009-07-01
We are trying to fix an issue with our citrix metaframe xp server currently running on windows 2003 SP2. The issue is one of our add-ins for cisco unity voicemessaging known as unity viewmail displays a bar for individuals to play their voicemails that come through to their integrated inbox with our system. However, they receive the error "outlook cannot provide scripting support" One of the fixes we are trying is to re-register the file C:\Program Files\Microsoft Office\OFFICE11\OUTLVBS.DLL but it will not allow it saying LoadLibrary("C:\Program Files\Microsoft Office\OFFICE11\OUTLVBS.DLL" failed - the specified module could not be found.
We have also tried copying the file to c:\windows\system32 and re-registering it, and that produces the same error.