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Windows Live Messenger Create ISetting Failed error

Posted on 2009-07-01
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Last Modified: 2012-05-07
I've just started getting a Create ISetting Failed error message followed by a C++ Runtime message and a crash of Live Messenger.

I've tried uninstalling, rebooting, and reinstalling to no avail.

Anyone ever seen this error?  Is there a solution?
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Question by:DalTXColtsFan
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by:Phateon
ID: 24763499
Please uninstall the Windows Live Messenger once again.
To be doubly sure, just type paste this command in the Run dialog. Start > Run >
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}

After that is done. Please re-boot the computer.

On rebooting, also uninstall any C++ runtime packs you might have.
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by:DalTXColtsFan
ID: 24763931
The only C++ runtime pack I saw was for Visual Studio 2008, and it did not appear to get reinstalled when I reinstalled Windows Live Messenger.

One thing I didn't mention before, is when I start up Messenger and get the "Create ISetting Failed" error, Messenger actually continues to work until click the OK button.  I can sign in, send messages, receive messages etc. until I click the OK button and I get this message:

Runtime Error!  Program: c:\Program Files\Windows LIve\Messenger\msnmsgr.exe  This application has requested the Runtime to terminate it in an unusual way.  Please contact the application's support team for more information.

And then clicking OK on that box unloads Messenger.

Any other thoughts?  Did I uninstall the wrong C++ Runtime maybe?  I didn't see any other C++ runtimes on the list.
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Expert Comment

by:Phateon
ID: 24763977
Yes. You should uninstall the C++ runtime pack. You can always get it online if you need it.
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by:DalTXColtsFan
ID: 24764102
I can't find the C++ runtime pack on my Add/Remove Programs list.  Can it be uninstalled from anywhere else?
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by:Phateon
ID: 24764129
What version of Messenger do you have?  2009?
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Phateon earned 125 total points
ID: 24764144
Try running this command and please let me know if it uninstalls anything:

Start > Run > msiexec /x {22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
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by:DalTXColtsFan
ID: 24764248
It seemed to be uninstalling MSVCRT, which I would guess stands for Microsoft Visual C++ Run Time.

Do I need to reinstall it now?  If so, which version, 6.0, 2005 or 2008?
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Expert Comment

by:Phateon
ID: 24764270
So, methinks that MSVCRT was uninstalled successfully. Please restart your computer & reinstall your Live Messenger.
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Author Comment

by:DalTXColtsFan
ID: 24764352
Strange, after uninstalling MSVCRT Messenger suddenly worked.  I didn't have to reinstall anything.  I didn't even have to reboot.

Thanks bucketloads for your help!
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by:Phateon
ID: 24764371
Anytime. :) Glad to help.
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