Citrix session support for users

For some reason i can't get this to work and i know it is possible. I have PS4.0, when user a logs into computer A and start working. If they leave the session open and user a logs into computer B. It should resume where they left off on computer A. Currently this isn't working and is giving me "you already have an instance of this application open, blah blah balh. I can't find the setting to allow the takeover and not to try and create a new session.
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plimpiasAsked:
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BLipmanCommented:
I think the feature you are looking for is called Workspace Control.  I know you can have it quit apps when you sign out of the Web Interface and resume them all when you sign back in.  I have seen issues where session resumption doesn't work right in the case you are describing.  Make sure you check the ICA-tcp listener in the terminal services config utility, there is an option for "allow users to sign in from same pc only or different" (something like that).  Make sure you set it to "allow from anywhere".  
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plimpiasAuthor Commented:
Yes the only thing i found on the citrix connection configuration tool under the ICA-TCP type is the Reconnect sessions disconnected set to "from any client" i don't see allow users to sign in from pc or anything similar to that.
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BLipmanCommented:
The workspace control options are in the Access Management Console under the submenus for the Web Interface.  
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plimpiasAuthor Commented:
AH i just realized what i was doing wrong. I don't think it will work the way i am doing it. I have pnagent configured on some terminals but one of the applications is using program neighboor hood to connect instead of the pnagent. If this the case on this specific app it will not work correct?
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