windows or bios won't recognize my sata drive

Posted on 2009-07-01
Last Modified: 2012-05-07
during  install, everything goes well, install drivers at f6, then when windows is ready to install, it halts as it can't find the drive.
motherboard is asus a8v socket 939 bios has been updated (a8v-0229.rom) 500 gb seagate sata drive.
Question by:masherdave
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LVL 14

Expert Comment

ID: 24759773
If your BIOS isn't detecting the drive, you may have a bad drive, bad cable, or bad SATA header. Can you swap any of these and check it in the BIOS again?
LVL 48

Expert Comment

ID: 24759838
And test the drive in another machine.
LVL 14

Expert Comment

ID: 24759889
I suspect it is a controller issue on the board.  I have seen it many times over.  Make sure that the BIOS is updated (flash it as necessary).  Try another SATA port and use the default BIOS settings (without any mods) - reset it if necessary.

The times when this has happened to me, even after detecting the drive and installing the OS, random bluescreens and drive corruption would occur - all of those drives were and still are fully functional.  Replacing the board always resolved the issue - I stick with Gigabyte these days!

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Expert Comment

ID: 24760086
Check to see what mode your drives are operating in. Since you are using xp you made need to switch your sata controller into "compatible" mode or turn off AHCI. This can be done in cmos.
LVL 13

Expert Comment

ID: 24760094
In your BIOS...change the settings to IDE mode.

Expert Comment

ID: 24760239
You said you upgraded the bios?  Did it reset the use of SAT to disabled maybe?  Do you have to enable it?  I know it's obvious, but sometimes it's something simple.

Accepted Solution

masherdave earned 0 total points
ID: 24760704
sorry none of these sugestions work. the drive was recognized in my wifes laptop through usb.
A found a possible fix on the asus site. Thanks for your help. D

Expert Comment

ID: 24760712
Hi There,
First of all i would check in your BIOS to see if your SATA is anything else other than Compatability mode as some PC's will not fully support SATA hence why on most computers in the bios SATA support is set to compatibility mode
LVL 14

Expert Comment

ID: 24762503
Can you tell us what you found? This could help others in the future.
LVL 14

Expert Comment

ID: 24769453
I object as no details of the resolution were supplied: Masherdave, please post your findings to help others.


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