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Adobe Reader keeps trying to download

Posted on 2009-07-02
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Last Modified: 2012-05-07
I have an issue with one of my branch offices.  3 of the machines there alternate trying to download Adobe Reader, tying up the T1 connection and straining the connectivity resources.  I have pulled reader off of each machine, re-installed it, and it keeps trying to download.  Is there a file in Adobe that can be removed to keep it from going out and trying to download itself?
Here is the site the computers are trying to access: ardownload.adobe.com/pub/adobe/reader/win/9.x/9.1.2/misc/AdbeRdrUpd912_all_incr.msp
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Question by:dmbolt
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3 Comments
 

Author Comment

by:dmbolt
ID: 24763099
Here are the sites that were accessed just prior to the download site kicked in:

swupmf.adobe.com/manifest/60/win/reader9rdr-en_US.upd
 swupmf.adobe.com/manifest/60/win/AdobeUpdater.upd
swupmf.adobe.com/manifest/60/win/AdobeUpdater.upd
swupmf.adobe.com/manifest/60/win/reader9rdr-en_US.upd

The user did not physically go to these sites

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Accepted Solution

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medvedd earned 2000 total points
ID: 24763734
In Acrobat Reader, go to Help - Check for updates
After Adobe Updater launches, go to Preferences and uncheck "Automatically check for Adobe updates"
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Author Closing Comment

by:dmbolt
ID: 31599182
One thing to interject on the solution, you will need to restart the computer for the settings to take effect, and to stop the update process.
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