System Error

Getting blue screen.
Error code 100000ce, parameter1 b84be9a2, parameter2 00000008, parameter3 b84be9a2, parameter4 00000000

I was told that it is usually video, network drivers.  I am new to this much in depth troubleshooting.  I have no idea where to start.
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somoteitbeAsked:
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Glen KnightCommented:
The first thing would be to try a safe mode startup?
Can you press F8 during startup and boot into safe mode?

Does the blue screen happen as soon as you turn the computer on or when you have a desktop and you are running a certain application?
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marcustechCommented:
Is this on start up?
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somoteitbeAuthor Commented:
Not on startup. The user can be working for hours before the error.  He has a dell e6400 laptop.
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Glen KnightCommented:
run sfc /scannow to check for any corrupt or missing system files
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marcustechCommented:
More than likely an overheating problem, try opening the case, and try using a room fan for extra cooling, if the problem goes away, then you'll probably require a new heatsink and fan for the CPU.

Alternatively it could be memory problems.
Try the following: http://oca.microsoft.com/en/windiag.asp 
this will establish is there are any issues with your system memory
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rindiCommented:
Zip your last 3 *.dmp files and upload them using the Link below:

http://www.ee-stuff.com/
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somoteitbeAuthor Commented:
I am not able to upload *.dmp files I am running the sfc /scannow at the moment
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rindiCommented:
You'd have to zip them and then use the Link I posted above to upload them.
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somoteitbeAuthor Commented:
File has been successfully uploaded.
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somoteitbeAuthor Commented:
the sfc /scannow finished with no reports.
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DybwCommented:
There are a couple more things you can try. First, run a memory test. If the laptop is overheating it may have caused damage to ram. Next, I would definetly run a Windows Repair. Sometimes drivers and dll's can become corrupt causing this sort of problems.
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marcustechCommented:
follow my above advice please
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rindiCommented:
The driver "parport.sys" seems to be bad. Actually sfc /scannow should have replaced it as this is a built in driver of windows for the PC's parallel port.

If your system is still crashing, you can try to replace the file from another PC, or turn off the parallel port within the BIOS if possible (most of today's systems don't use that port anymore, and many don't even come with such a port).
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somoteitbeAuthor Commented:
I am going to give it a couple of days and see if the scannow fixed the problem I will put more feed back on the site on Monday. Thank you for all the help.  Oh yes, also I am a tech using the system admins account.  I was supposed to make that clear! Have a good one.
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somoteitbeAuthor Commented:
Ok the scannow did not work!  I am going to run the windows repair and see what that does.
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somoteitbeAuthor Commented:
Mike here (somoteitbe)
I apologize to the experts who helped here that the question was apparently abandoned.  One of my techs used this account and didn't follow up.  I don't know wat the solution was, but I'll get it and post back to see if one of the recommendations here fixed the issue.
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somoteitbeAuthor Commented:
I spoke with the tech and she was unable to resolve the issue.  She ended up reimaging the machine.  Thank you all who helped here and offered advice.
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Windows XP

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