Public Folder cannot be backuped because access denied

Dear A,,

I have exchange server 2003 Sp2
Sysmantec Backup exec 10d

In the backup exec 'property' job resource credentials . When I test all resources. I got the message near 'Microsoft Exchange public folder' : access denied.
All other resources are successfull.
The account I am using got administrator rights and Exchange admin rights.
I bouncing my head to find where the issue is, any idea ???

thks in advance
 
madininaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

tntmaxCommented:
Do you have rights to the public folder itself? Can you confirm this?
0
madininaAuthor Commented:
Where do I have to check this ??? from ESM ??
0
tntmaxCommented:
Yes, go into ESM, then navigate to the Public Folder location. Right-click on the Public Folders, then view the security permissions. Check each PF to confirm, just to be on the safe side.
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

SubsunCommented:
Are you taking intividual public folder backup or store backup?
Following link have some information..
http://www.symantec.com/connect/forums/access-denied-error-connecting-exchange-server-public-folders
0
madininaAuthor Commented:
Hi Subsun,

I am talking about Public folder store backup
0
madininaAuthor Commented:
Which permissions I have to check ?? Directory rights, client permissions, administrative rights ??
0
SubsunCommented:
Check the public folder store properties and see if your backup service account/group has permission on it.
Does the service account have a mailbox?
0
SubsunCommented:
Go to ESM, > Expand the admin group >expand the server which you are backing up > expand the storage groups > right click on the PF store > go to security tab > and verify the permissions
0
madininaAuthor Commented:
the account  I have created in AD get admin rights and is belong to  exchange service grouo. The account has a mailbox.
In Each Public Folder store in ESM there is the exchange service group. But I still get the issue
0
SubsunCommented:
Make sure that you have configured the Backup Exec Exchange service account correctly:
http://seer.support.veritas.com/docs/234575.htm
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.