HP CP1700 driver problem on SBS 2003

Hello,
I have an issue with the driver for the HP CP1700 printer on a clients SBS 2003. The driver is installed and printing in basic formats is no problem. Only this device supports A3 format printing but this is not available in the preferences menu and so users also can't select this option.
I've search quit a bit on the net but only find a solution for Vista clients (hpw1b83l.gpd file). The users are XP and using the driver on the server. How can I now make the A3 available for all the XP clients? Thanks for any advice towards the solution of this pesky problem.
Kind regards
LVL 1
antwerp2007Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Pete_ZedCommented:
On the server, check the properties of the printer driver. Under Device Settings or printing defaults, make sure you have selected any options for paper size relating to A3. This will filter down to the XP clients.
0
CyberLexCommented:
Greetings

I just installed the cp1700 driver on my 2003 R2 server and shared it to xp client, A3 is selectable as format in the driver.

The driver I used:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=33103&prodNameId=33110&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=cp-1093-2

Maybe you should remove the queue and driver from the server, re-install the new download. Same for clients.

cheers
Lex


clientxp.gif
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
antwerp2007Author Commented:
It set me in the wright direction and with the driver for 9800 series I got the wanted results.
Sorry for the long time to close this issue but sometimes better late than never I geuss. Greetings
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.