Solved

OWA 2007 Address Book Skips Pages

Posted on 2009-07-02
2
209 Views
Last Modified: 2012-08-14
My company recently went to Exchange 2007 from another e-mail system (GroupWise - but I'm 100% confident that is irrelevant).

We added all our users into Exchange 2007 from Active Directory, and using Outlook 2007 address book, they all show up fine.  Even using the OWA Address Book, you can search for anyone and find them.

The problem is for when our users want to PAGE through the Address Book using Next Page / Previous Page.

Here is a more detailed explanation, so you know exactly what I'm talking about:

We have about 400 e-mail addresses.  OWA Address Book allows you to see 50 at a time.  Page 1 shows A-Bs, Page 2 shows B-Cs, Page 3 shows C-Ds, but once you go to Page 4, it skips to the S-Ts.  Then page 5 (end of list) shows U-Zs.

You can hit Previous Page and go from U-Zs (Page 5), to S-Ts (Page 4), then Page 3 will show N-S, and then page 2 goes back to the B-Cs like it originally did, Page 1 A-Bs.

Knowing a small amount about programming, I've tested a few things in hopes of being able to debug it better, and my only 'educated guess' about the problem is that it might have to do with the fact that it always skips when you're getting to the 2nd to last page (or the last FULL page).  I have looked at all the resources I know of and can not find any information about this problem.

Thank you for your help.
0
Comment
Question by:jdipboye
2 Comments
 
LVL 11

Expert Comment

by:Stephen Croft
ID: 24799159
You on the latest rollup?
0
 

Accepted Solution

by:
jdipboye earned 0 total points
ID: 24906033
Yes, we are using the latest updates for Exchange 2007.  Our temporary fix - we're using an addon from a 3rd party company (mainly for better notifications and custom dictionaries for the spell check).  It technically still isn't solved, but the addon has a better address book anyway.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question