Canon Printer
Hi Experts
I have a canon PC-D340 that's connected to the printer through a printer server (D-Link 10/100 Ethernet USB Print Server (DP-301U).
Since I came to this customer I find that his IT tech has made up all the connections from clients to the Printers with no problem.. however some of them has lost connections to it.
When I try to re-install or connect these printers to the any of the clients i get an error message "unable to install printer. operation could not be completed".
I tried downloading different drivers, Tried using TCP/IP and connecting directly by browsing the printer from the explorer, but nothing seems to work.
I want to know how to solve this issue.
I have a canon PC-D340 that's connected to the printer through a printer server (D-Link 10/100 Ethernet USB Print Server (DP-301U).
Since I came to this customer I find that his IT tech has made up all the connections from clients to the Printers with no problem.. however some of them has lost connections to it.
When I try to re-install or connect these printers to the any of the clients i get an error message "unable to install printer. operation could not be completed".
I tried downloading different drivers, Tried using TCP/IP and connecting directly by browsing the printer from the explorer, but nothing seems to work.
I want to know how to solve this issue.
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So check the printer's manual on how it is normally installed. Then make sure any previous driver has been completely removed from the PC (some manufacturers of printers also have a utility that helps to completely remove the driver from the registry etc., so check with canon for that). Then, when that is done and the PC rebooted, normally you first have to install the driver software (via CD or driver software download). Then somewhere through the, installer will ask you to attach the printer to the system via it's USB cable. Do that.
Once the printer has been installed and is working, physically connected to the PC, you should be able to change the settings for their ports so they will print to the tcp/ip address and port instead of the USB port.