Email showing strange characters
Posted on 2009-07-02
Strange one here.... I have a client that when sending email, a \ character appears in the body of the message when a certain keystroke is pressed.
Here is a sample: "is next Tuesday\s interdepartment " (Copied directly from body of the HTML email message). If you view the source of the email message it is "<p class=MsoNormal><span style='color:#1F497D'>Jenn.I think it is next
Tuesday&bsol;s interdepartment meeting.it feels like Monday..Fran<o:p></o:p></span></p>"
It looks like the & in the \ is being translatted into the HTML entity of & and then being displayed as &bsol; instead of \
The client is using:
Microsoft Office 2007 Professional with Service Pack 2 installed
Word is the default email editor
Windows Vista Business Edition, Service Pack 2
Any suggestions? I tried a couple different queries on Google, but to no avail.