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Outlook 2003 cannot view Public Folders on Exchange 2007

Posted on 2009-07-02
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Last Modified: 2012-05-07
Hi Everyone-

I've done some significant googling on this- I'd love to be wrong but it seems like no one has had this exact problem before.

I had all my mailboxes and pf's on an Exchange 2003 machine.  Built up an Exchange 2007 machine with legacy Outlook clients enabled.  Moved mailboxes over, no problem.  Went to run the MoveAllReplicas.ps1 cmdlet and it errored saying "Object OldServer\Public Folder Store has been corrupted and it is in an inconsistent state.  The following validation errors have occurred:
This is followed by three:

WARNING: The item "xxxxx" in public folder referral does not reference an existing server.

I went back to OldExchange, dismounted the store and ran an integrity check on it.  It mounts fine, but now all Outlook clients cannot see any public folders contents.(can see the folder list though)  I check this out on 2k3 ESM and all my pf's now only have NewExchange as the sole replica.  Adding OldExchange to the replica list enables Outlook clients to see the contents of the pf again.

When I create a totally new PF on NewExchange, Outlook clients can see it on the folder list, but after clicking on it get an error message of: "Unable to display the folder.  This folder cannot be opened because there is a configuration problem on the server.  Contact blah blah blah..."

This is the same error message that existing pf's had after i attempted the MoveAllReplicas.ps1 cmdlet.  

So I think my main problem is that my outlook clients cannot view PF's on my Exchange 2007 box.  I'm sure something else is probably wrong, but I'd like to make this work first.

Any and all help is very much appreciated!
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Question by:PallidaMors
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Author Comment

by:PallidaMors
ID: 24765332
Some additional info-
Exchange 2007 SP1 on Server 2003 x64
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Expert Comment

by:Mestha
ID: 24766109
I would start by adding both servers to the entire list of replicas for all public folders using the AddReplicaToPFRecursive.ps1 script.
Put both servers in, so that they are complete. Then wait for the public folders to settle down, that could take a couple of days, as public folder replication is a little picky.

Only then remove the old server from the list of replicas - that isn't move replicas, but a removal. You might want to test a few folders first.

Simon.
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Author Comment

by:PallidaMors
ID: 24771722
Ok, the addreplicatopfrecursive.ps1 script helped, now all of the PFs that i hadn't manually added oldexchange to are visible.  

A few other things i've tried:

-created PF store on DR exchange (2007SP1).  created PF- outlook client can see in folder view but cannot see contents
-installed Outlook 2007, cannot see Exchange2007 PF contents from there either
-checked from DA account, cannot see contents through that.

So, I think in the beginning my moveallreplicas.ps1 script worked correctly, my root problem is that NO Outlook client can see public folders on any Exchange 2007 system.  I'm thinking about running the 2007 schema update commands again, just to see if perhaps someting got missed.  

Also, I've ran the moveallreplicas.ps1 script in reverse, pushing all PF's back to OldExchange.  This seems to have completed successfully.  All public and system PFs are now showing homed on OldExchange. (except for one test folder that is homed on NewExchange, and contents still cannot be seen through Outlook clients)
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Author Comment

by:PallidaMors
ID: 24772451
Additionally-

I've just accessed OWA from internal link and I can see the PF's there, plus contents.
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Author Comment

by:PallidaMors
ID: 24772843
More updates-

-reran:
/preparelegacyexchangepermissions
/prepareschema
/prepareAD

waited half an hour for replication- still no changes.

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Expert Comment

by:Mestha
ID: 24774682
Public Folder replication can take some time. It doesn't happen immediately. Therefore it might simply be a matter of not waiting long enough.

Simon.
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Author Comment

by:PallidaMors
ID: 24783835
I dont have a problem with that- replication is not the issue.  My problem is that any PF on my Exchange 2007 cannot be browsed by any outlook client.  They can be seen on the folder list, but once you click on the folder you get an error in Outlook.

Any ideas?
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PallidaMors earned 0 total points
ID: 24793262
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