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Free/Busy data is not showing for mail enabled Public Folders in Exchange 2003?

Posted on 2009-07-02
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Last Modified: 2012-05-07
Exchange 2003 Standard (only one in company)
Outlook 2007 Client

When I add a user to the scheduling feature in a New Meeting Request I can see that user's free/busy information in the color coded bars.  The problem I am having is that when I add a mail enabled Public Folder the free/busy information does not show.  I get a message "No information. No free/busy information could be retrieved."

Do I have to do anything on the exchange side of it, could there be something that I need to change on the Outlook (client) side of it, or is it not possible to see the free/busy information for mail enabled Public folder's in Exchange 2003 using Outlook 2007.

Please refer to the attach pic for exactly what I mean.

THanks!
Free-Busy-Not-showing-for-Public.jpg
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Question by:sliknick1028
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Mestha earned 2000 total points
ID: 24767568
Public Folders cannot publish free/busy information. You will never see them in there. You also cannot "invite" a public folder to a meeting.
If you want to be able to "invite", then you will need to use resource mailboxes instead.

Simon.
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Author Comment

by:sliknick1028
ID: 24798410
If I were to create a resource mailbox for a Conference room, would it be able to show publicly like Public Folders do?  No right?, the only way would be for other users to "open another person calendar" to view it.  Correct?  

Thanks Mestha.  I owe you some points in this posting as well as other postings.
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LVL 65

Expert Comment

by:Mestha
ID: 24799590
The way I tell clients is that the Public Folder method should be thought of like an electronic version of a diary at reception. Manual intervention required.
If you use a resource mailbox then automatic booking is possible, but you lose the ability to look at an overview.

Simon.
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Author Closing Comment

by:sliknick1028
ID: 31599315
Awesome, thanks Mestha.  Your the best!... clearly.
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