Link to home
Start Free TrialLog in
Avatar of coloradocroat
coloradocroat

asked on

HP LaserJet 3390 Network discovery

I have a HP LaserJet 3390 on the network that has a static IP address.  When trying to load the HP software on a new computer.  When installing the software it asks me for the IP address, I enter it and it tells me it can't find the printer on the network.  I can open a web browser and type in the IP address of the printer and the printers web interface comes up, so I know it has connectivity!  I did do a search and something said to open UDP Port 427, which I did, but it did not make a change.

Any ideas?
ASKER CERTIFIED SOLUTION
Avatar of tmasters2876
tmasters2876
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial