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Not able to redirect folders logging on to Windows Server 2008 Terminal Server

Posted on 2009-07-02
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Last Modified: 2013-11-21
I am testing a Windows Server 2008 Terminal Services environment at my office.  I'm trying to get something together for a 'proof of concept' for my boss.

I have:
Windows Server 2008 Standard 32-bit Terminal Server
Windows Server 2003 AD (Native Mode) environment
Windows Server 2003 File Shares set up for both Profiles and My Documents Redirection.
- \\delirium\profiles\ - All roaming profiles will go here
- \\delirium\users\ - All Documents, Pictures, Videos, etc folders will go here

When logging on, I'm sure that my roaming profiles are working, but I'm getting error messages when it tries to redirect the Videos, Pictures, Favorites, Music, and Documents folders.

The error messages are the same, but the folder path is different.

I have confirmed that the share and NTFS permissions are correct on the shares.

Log Name:      Application
Source:        Microsoft-Windows-Folder Redirection
Date:          7/2/2009 10:14:13 AM
Event ID:      502
Task Category: None
Level:         Error
Keywords:      Classic
User:          CGS\testuser
Computer:      CGS-TERM.cgs.ca
Description:
Failed to apply policy and redirect folder "Documents" to "\\delirium\users\testuser\Documents".
 Redirection options=80001211.
 The following error occurred: "Failed to update known folder's paths".
 Error details: "The system cannot find the file specified.
".

Any ideas?
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Question by:cgsedm
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by:EndureKona
ID: 24767242
I see you said the NTFS permissions appear to be correct but if you sign is as testuser can you open this UNC:  \\delirium\users\testuser\Documents  or do you get access denied or something else?    Can you ping delirium?
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Author Comment

by:cgsedm
ID: 24767255
I can ping DELIRIUM and I can access the network path \\delirium\users\testuser\Documents while logged onto the Terminal Server as test user.  I can created and delete files and folders in this network path as well.
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by:EndureKona
ID: 24767276
For the GPO to redirect if you put in delirium.cgs.ca instead of just delirium do you still get the same event?
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Expert Comment

by:EndureKona
ID: 24767303
You can still get to the folder going to:

\\delirium\users\%username%\documents  from a run line?
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Author Comment

by:cgsedm
ID: 24767368
I still get the errors, after changing it to delirium.cgs.ca and now I'm noticing that I'm also getting a temporary profile.  If I recall, I got a pop up just before I changed the hostname to the FQDN as well.
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Expert Comment

by:EndureKona
ID: 24767385
temp profile issue is on that server.   I have had that a few times on Windows 7 and 2008 servers and just removed the registry profile to allow it to recreate.   Have you attempted to use any other test accounts?
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Author Comment

by:cgsedm
ID: 24767485
OK, after using a new test user (testuser2), I'm able to log on without profile issues.
I am still receiving this error in the event log and my folders aren't redirecting:

Log Name:      Application
Source:        Microsoft-Windows-Folder Redirection
Date:          7/2/2009 2:28:56 PM
Event ID:      502
Task Category: None
Level:         Error
Keywords:      Classic
User:          CGS\testuser2
Computer:      CGS-TERM.cgs.ca
Description:
Failed to apply policy and redirect folder "Documents" to "\\delirium.cgs.ca\users\testuser2\Documents".
 Redirection options=80001211.
 The following error occurred: "Failed to update known folder's paths".
 Error details: "The system cannot find the file specified.
".
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Author Comment

by:cgsedm
ID: 24768414
I have bumped up the points, this one is pretty urgent.
Anyone have any ideas?
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Accepted Solution

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EndureKona earned 500 total points
ID: 24768524
Ok since its only the TS what about following this to get it up and working with the VBS script:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_Vista/Q_23090538.html


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Author Comment

by:cgsedm
ID: 24772191
I'd prefer to use Group Policies and Preferences for my Terminal Servers.  I'd like to make sure that anyone who helps me here can change settings through a console instead of weeding through VBS script.
Thank you though.

I just need to make a comment on my own question here...

The last line of the error states 'The system cannot find the file specified'.  What file might it be referring to?
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Author Closing Comment

by:cgsedm
ID: 31599334
I had to pick the best reply.  Didnt' want to leave the question open.
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