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HP lap top driver problems

bit1234
bit1234 asked
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Last Modified: 2012-05-07
I have a HP Pavilion dv2000 and it wont read any discs that are put in cd rom or DVD.  When I look in my computer it only shows the Local and Recovery nothing else.
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Alan HardistyCo-Owner
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Top Expert 2011

Commented:
If the drive is old, it is quite possible that it has failed.  I have had this several times with CD drives.  You can get replacements but they can be relatively costly for a laptop, when compared to a desktop.
If the drive is new - less than a year, get it replaced under warranty.
Try physically taking the drive out of the bay.  Restart your system, then shut it down.  The system will think it does not have a drive.  Once the laptop is shut down.  Re-insert the drive into the bay.  Make sure it is firmly seated then restart the system.  It may recognize it on it's own.  

If not, check the BIOS to see if it is recognized there.  you will need to go into system setup to see the BIOS settings.
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Commented:
The likely one-step fix is here:

http://support.microsoft.com/kb/314060

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