I have a gateway cx210x i purchased in 2006. When I boot I receive an error that reads "No TPM or TPM has problem". I've created a Phoenix recovery disk though I seem to be having problems using it. I'm told that to boot into crisis recovery mode one needs to unplug the laptop, hold down fn+b or win+b, plug in the power cord and press the power button. This is not working for me. Any insight on how to properly enter crisis recovery mode would be much appreciated.