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when you send emails from a second exchange mailbox, they do not go into the sent items box.

Posted on 2009-07-03
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Last Modified: 2012-05-07
We have a user who has full access and send as permissions to a second mailbox.  However, when they send an email from the second account, it does not go into the sent items.  I have checked both the sent items for the second account and the sent items for the primary account.  We are using Exchange 2007 and Outlook 2007.  Does anyone know how i can get the mails to go into the sent items folder?
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Question by:use2it
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Tempelman earned 250 total points
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That is (Microsofts) behaviour by default. There are some ways to overcome this:

1.) Create a second Outlook profile to open this second mailbox.
2.) Create a Outlook Rule to place the mail in de right send items box. Please refer to: http://support.microsoft.com/default.aspx?scid=kb;en-us;247847
3.) Try the following: http://support.microsoft.com/kb/317865/en-us (hotfix: http://support.microsoft.com/kb/953804/)
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