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Domino 8.5 remote setup "Network Communications Error"

Posted on 2009-07-03
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Last Modified: 2013-11-17
I've installed a new 8.5 server on a RH base (actually CentOS). The install was fine, but the remote setup (from a windows admin client) fails at 1% (after all the configuration data has been entered) with a 'Network Communications Error'.

That's all the information it gives, no sign of any problems in the setuplog.txt or on the server console.

I can't run the setup locally as it's a hosted box and doesn't have an XServer running (I suppose I could install X, but I'd rather not have to).
I can't tell where the network error is - it's connecting to a second hosted box which is the master directory, back to the remote setup box (though that got through the configuration screens fine), or could even be a loopback problem I suppose.
Both boxes have the firewall set to allow any traffic from the other server, and from my internal network.

Nothing useful on Google or EE on the subject at all. Has anyone else come across this, or got any brilliant ideas. I'm going to try a re-install next while I wait.
setuplog.txt
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Question by:tomsparrow
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12 Comments
 
LVL 30

Assisted Solution

by:Kerem ERSOY
Kerem ERSOY earned 400 total points
ID: 24771049
Hi,

The notes client expects yu to make your host pingable. Just check if you can ping the host from a command line iin your windows Client. If not please add your servername and IP address to your C:\Windows\System32\drivers\etc\hosts in this format:

x.x.x.x    dominohost.example.com dominohost

After you make sure that you can ping your host or at least you see that the ping can resolve your host IP from the name (because some firewalls disable ping) make sure that you domino server is not blocking traffic to the port 1352. To check this just list the currently active firewall rules on your domino box with such a command

service iptables status

make sure that it lists domino ports between allowed ports such as:
.
x    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp dpt:1352
.

Where X stands the rule number on your list of iptables rules.
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LVL 3

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by:
tomsparrow earned 0 total points
ID: 24771084
Networking is all set up and correct at both ends - I can make the connection to the new server, and work my way through the setup screens, it's just when it actually tries to start the setup that it falls over.

All traffic is allowed from our internal network to the external box, so that covers 1352.

I've just tried a silent setup, and got a bit more info from the log out of that - it looks like it's the connection to the current Notes server that's being refused. I've had that before even on local networks, but it's always been at 20% and because the new server is not permitted to access the existing one (not in LocalDomainServers) but neither of those is true in this case. I'm going to check the access controls on the current server and see if that helps.

Thanks,
Tom
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LVL 46

Assisted Solution

by:Sjef Bosman
Sjef Bosman earned 1600 total points
ID: 24771109
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LVL 3

Author Comment

by:tomsparrow
ID: 24771112
OK, that helped - because it was a single server I'd never bothered to set up access for anything else. Stupid. Would be nice to have an error message somewhere that meant something (as usual, Lotus)

Getting a different error now:
"Directory Assistance failed opening Primary Domino Directory names.nsf, error: File does not exist"

But it is running something...
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 24771115
Shoot... Didn't refresh before I posted...
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LVL 3

Author Comment

by:tomsparrow
ID: 24771116
Sjef - just did, though instructions on how to do that are a lot more common than on how to create the config file for it...
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by:tomsparrow
ID: 24771121
and bingo - not sure what the names.nsf message was about, but the server is starting at least now.
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LVL 46

Assisted Solution

by:Sjef Bosman
Sjef Bosman earned 1600 total points
ID: 24771136
DirAss usually isn't important when starting a new server. You could disable the task in notes.ini, and enable it again later.
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 24771252
You solved the issue in less than an hour! Wouldn't that qualify us as excellent bouncers...?  LOL
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LVL 3

Author Comment

by:tomsparrow
ID: 24771284
You'll definately be on the doors at my next gig.
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by:Sjef Bosman
ID: 24771339
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