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Des KellyFlag for Ireland

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Outlook 2007: Cannot Rename Sub-Folders in cached mode

Hi Experts,

I have an issue with renaming folders within Outlook 2007.  Outlook 2007 client installed (fully patched), Exchange 2003, using Cached Mode with an additional mailbox.

When trying to rename folders within the addtional mailbox the will rename and a couple of minutes later revert back to the original name.  This doesn't happen when not in cached mode.

Tried replicating on another machine and everything works fine.  Checked the permissions on the mailbox of the user and they have owner permissions.

Currently the user is not using cached mode but this is not ideal.

Any suggestions welcome
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robstacey

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Hi Rob,
The user's mailbox is not big, about 300Mb.  I haven't deleted the OST file as of yet actually, but I have already re-created the user's network and Outlook profile (in another unrelated issue), so the OST file is fairly fresh, I'd say about a week old.
Let me just delete the current OST file and re-enable cached mode and get back to you.
 
Thanks,
Karl.