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Getting no voice in HP T5000 termimal

Posted on 2009-07-03
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Last Modified: 2012-05-07
I have HP T5000 connected windows 2000 server with citrix. After login to windows server when i try to use head phone on terminal i am not getting any voice on it. Any specific setting s?
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Question by:sdt5904
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ibexsystems earned 125 total points
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1.A sound card is required to be installed only on the client device. The server does not require an installed sound card.

2. Sound must be enabled on both the client and server.

On the client, check for this within the properties of the connection to see if sound is enabled.

On the server, look in Citrix Connection Configuration, Mfcfg.exe under the CLIENT SETTINGS button to see if Client Audio Mapping is enabled/disabled.

3. Ensure the audio quality level is set the same on the server and the client.

4. On the client, check for this within the properties of the connection to see what sound quality level is set for the desired connection.

On the server, look in Citrix Connection Configuration, Mfcfg.exe under the ICA SETTINGS button.

If settings on the client and server are not the same, the lower quality setting is used for the session.


To configure the sound options for your application set or custom ICA connections:

1. In the Program Neighborhood toolbar, click Properties. The Properties dialog box appears.

2. Click the Default Options tab to display the Options page.

From the Options page, you can configure sound:

The Client Audio Quality options are:

High. This value provides the greatest audio quality but should only be used when bandwidth consumption is not a concern.

Medium. Using this value results in less bandwidth consumption than when using High. Compression of sound data provides greater bandwidth efficiency but reduces sound quality somewhat. This value is recommended for most LAN-based connections.

Low. This value offers the most efficient use of bandwidth but also decreases sound quality severely. This value is recommended for low-bandwidth connections, including most modem connections.



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