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Unable to access window xp via apple remote desktop 3.2

Posted on 2009-07-03
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Last Modified: 2013-11-12
Hi Experts

I am unable to connect remotely to my xp system. via apple remote desktop 3.2(running on macpro)
macpro leopard 10.5
Mac ipaddress 192.168.0.3 -Aiprot
window xp pro 192.168.0.5 -network card

internet --router----lan--windowxp
                   |
                   |
                wireless/aiport----- macpro


Window firewall is disabled.
remote access is enable/added to user

Am i missing any setting ?


PS:I am able to connect via vnc

Thanks
Javeed Abdul

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Question by:javeedabdul
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12 Comments
 
LVL 53

Assisted Solution

by:strung
strung earned 500 total points
ID: 24771816
Authentification Failed suggests you are using the wrong user name or password.

Make sure numlock and capslock are not on as that will screw up the password. Double check by typing the password into the username box so you can read it then cut and paste into the password box.
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LVL 6

Author Comment

by:javeedabdul
ID: 24771856
Strung

Yes i have check the password/username. They are correct
Did also check the caplock ..
still i am getting the same issue.

Unable to figure out

Javeed
0
 
LVL 53

Expert Comment

by:strung
ID: 24771870
Is there any possibility that you have more than one device on your network with IP address 192.168.0.5? You might try changing the PC's IP address to see if that makes a difference.
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LVL 53

Expert Comment

by:strung
ID: 24771957
Are you using OS 10.5.7?
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LVL 6

Author Comment

by:javeedabdul
ID: 24771972
I changed the window xp ip address to 192.168.0.17 and instead lan Now using it on wireless card

disabled lan network port
still no luck

yes I am using 10.5.7
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LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 24772078
I can't think of any reason it wouldn't work if the Windows firewall is disabled (also disable the Norton firewall if you are using Norton) other than a settings problem on the Windows computer or an incorrect username or password.
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LVL 6

Author Comment

by:javeedabdul
ID: 24772106
Just realized  i had avast on.
I disabled  but still no luck .
i tried with Microsoft remote desktop program . That also do the same thing.

VNC work perfectly fine..
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LVL 6

Author Comment

by:javeedabdul
ID: 24772132
ping from mac to window xp ..
PING 192.168.0.17 (192.168.0.17): 56 data bytes
64 bytes from 192.168.0.17: icmp_seq=0 ttl=128 time=2.163 ms
64 bytes from 192.168.0.17: icmp_seq=1 ttl=128 time=2.988 ms
64 bytes from 192.168.0.17: icmp_seq=2 ttl=128 time=2.389 ms
64 bytes from 192.168.0.17: icmp_seq=3 ttl=128 time=2.351 ms
64 bytes from 192.168.0.17: icmp_seq=4 ttl=128 time=6.181 ms
64 bytes from 192.168.0.17: icmp_seq=5 ttl=128 time=42.907 ms
64 bytes from 192.168.0.17: icmp_seq=6 ttl=128 time=2.302 ms
64 bytes from 192.168.0.17: icmp_seq=7 ttl=128 time=2.475 ms
64 bytes from 192.168.0.17: icmp_seq=8 ttl=128 time=2.586 ms
64 bytes from 192.168.0.17: icmp_seq=9 ttl=128 time=2.583 ms

--- 192.168.0.17 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 2.163/6.893/42.907/12.057 ms
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LVL 6

Author Comment

by:javeedabdul
ID: 24772221
Wow .
I just resolved it.

Solution :

>>>Authentication failed<<
I was using window xp username /password ,Instead of vnc password.

To access widowxp through Apple Remote Desktop 3.2
you need to install VNC program on window systems.

I use:
http://www.tightvnc.com/

when you try to connect window box . you need to use VNC server  password.
note: never use window username/password

Hope this help for someone in future.

Strung
Thanks for your help. Much appreciate.

0
 
LVL 53

Expert Comment

by:strung
ID: 24772251
If you have XP Pro, you should be able to access it using the Windows RCP Client for Mac without using VNC provided you have Remote Desktop turn on on the PC . If you have XP Home, you need VNC.
0
 
LVL 6

Author Comment

by:javeedabdul
ID: 24772306
I tried with Window RCP first .. Didn't work for some reason.. (I will look into that later.. ):)
My aim is to use Apple Remote desktop app .. cause its cool
now its works fine..


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LVL 53

Expert Comment

by:strung
ID: 24772329
Apple Remote desktop is a variant of VNC which is why you needed a VNC server on the PC.

If you have XP Pro, suggest you turn on RDC on the PC and use this:

http://www.microsoft.com/mac/products/remote-desktop/default.mspx
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