SBS 2003 Remote Web Workspace Active X control

I have two users that cannot use sbs2003 because they are notified that it requires an active X control. However, they do not get prompted to add the control. They have modified settings in the IE options. Any way to force the install of the active X control?
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the1paulcoleCommented:
You can manually download it from Microsoft and run it on the local machine. I had the same problem with a few users.

http://www.microsoft.com/windowsxp/downloads/tools/rdwebconn.mspx
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