Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

faulting application inetinfo.exe  faulting module ntdll.dll

Posted on 2009-07-03
7
1,600 Views
Last Modified: 2012-05-07
I am running a 2003 Server R2 SP2 + Exchange Server 2003 SP2  + Trendmicro Worry Free 5 SMB + GFI Faxmaker 14

a user tried to do a mailing with 2500 adresses. at this point the problem started.
i got the following problems

Faulting application inetinfo.exe, version 6.0.3790.3959, stamp 45d69692, faulting module ntdll.dll, version 5.2.3790.4455, stamp 49900dad, debug? 0, fault address 0x0001bcf2.

the smtp service does not start. it immediatly stops working.
its not possible getting mails from exchange server
I already installed the patches for this issue, but still the same problem.


Dok1.doc
0
Comment
Question by:ollivetti
  • 3
  • 2
7 Comments
 

Expert Comment

by:bali_guru007
ID: 24773688
The resolution for this problem is now available in the security update that is provided in the following Microsoft Knowledge Base article:
885881  (http://support.microsoft.com/kb/885881/ ) MS04-035: Vulnerability in SMTP could allow remote code execution in Microsoft Windows Server 2003

For more information you can refer this link. http://support.microsoft.com/?id=827214
0
 

Author Comment

by:ollivetti
ID: 24774961
already tried this, but won t work.
0
 
LVL 4

Expert Comment

by:kdagli
ID: 24778977
Either Unhook sinks of Trend Micro and GFI or uninstall both the products. Check for the problem.
Probably Trendmicro is causing the issue and the dll responsible could be  - SmexDelMail.dll
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Accepted Solution

by:
ollivetti earned 0 total points
ID: 24780810
I tried many things during the weekend.
Solution:

I uninstalled IIS.  Installed it new - reboot.
Repaired the exchange installation by reinstall the product and the Exchange SP2.

Reboot and the system was back working .

0
 
LVL 4

Expert Comment

by:kdagli
ID: 24782601
Is Trend Micro / GFI still scanning emails or hooked with SMTP?
I am suspecting, it is no more hooked up unless you have re-installed those products.
0
 

Author Comment

by:ollivetti
ID: 24783339
Its still working I did no uninstall before, only a reinstall over the existing installation !
Trend Micro is still working.
But I got some DNS problems. The domain controller (also dns) will not answer all requests. "No domain Controller available" After a restart it works fine for 1 or 2 days.
Maybe this causes also the faulting inetinfo.dll

0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question