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Home page is wrong

Posted on 2009-07-03
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Last Modified: 2013-11-25
Users get a home page based on group policy, but after a change the old home page (http://Intranet01) still displays.

I have changed the setting in Group Policy from http://Intranet01 to http://intranet02

Group Policy Results show that the policy is applied and an examination of the registry at
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page = http://Intarnet02
and
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default_Page_URL = http://Intranet02

I don't understand how the home page can still show the old setting, when the registry says otherwise.

Any Ideas


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Question by:jsulliva1957
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by:ryder0707
ID: 24776496
Have you checked rsop.msc on client pc? then run gpupdate /force at client pc
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leegclystvale earned 500 total points
ID: 24777286
Check it can resolve this in DNS. Is it being published via ISA? If so turn off caching of http to see if that helps. If so, flush it and turn on again. Have you checked it isn't being populated from elsewhere like at domain level or higher OU GPO?
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Author Comment

by:jsulliva1957
ID: 24778840
Yes the rsop, shows that the group policy is applied.
Doesn't it mean that the policy is applied correctly if the registry  says that the Start page and the Default_Page_URL are Intranet02. ?

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by:leegclystvale
ID: 24779169
And did you have a look at my first suggestions?
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by:jsulliva1957
ID: 24779701
Sorry leegclystvale, I did do both of these, and the rsop, revealed that the policy was correctly applied


Jim
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by:jsulliva1957
ID: 24779713
Oh, I also did a gpupdate /force.

But doesn't this come back to the dilemma that if  Start Page and Default_Page_URL say http://Intranet02, then why does the user get http://Intranet01.

Group Policy is pushing out the right information, but the user is not getting these settings.

Jim
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Expert Comment

by:leegclystvale
ID: 24780656
Have you checked the local machine policy settings? Have you tried using another user on the machine to see if it works for another user?
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Author Comment

by:jsulliva1957
ID: 24781609
Yes, this occurs across all users and machines.

I found an entry
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Main\Start Page = http://Intranet01.

When this is changed to Intranet02, the home page displays correctly. The problem however is that a nonadministrator cannot change this policy.

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Author Comment

by:jsulliva1957
ID: 24782167
I have found the solution.

There was another policy UserConfiguration > Administrative Templates > Extra Internet Explorer Settings, that put the HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Main\Start Page entry in.
This prevented the HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page working.

Your solution leegclystvale on  Date:05/07/09 02:37 AM that there was a higher policy, is therefore correct.

Thanks
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