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Received dot4usb.sys message when installing HP LaserJet 2300L

I am runnig XindowsXP on standalone Dell PC. I tried to install an HP LaserJet 2300L printer. Wwnt through installation procedure using HP CD but received message asking for dot4usb.sys location, with a prompt to insert Windows XP installation disk. Did all that, and system came back saying it could not fine the file. Found another copy of file on my laptop and tried to use this via memory stick. Message came back saying software not signed by Microsoft. Previously this printer worked fine, using exactly same install proceure and same PC. Any ideas, anyone? Apart from throwing printer and PC out of the window?

CyberLex

Greetings

yea, you could try to:

- unplug the 2300L usb
- download hp universal print driver PCL6 at http://www.hp.com/go/upd
- start install.exe and choose dynamic mode when asked
- after the installation plug in you turned on 2300L
- wait for the driver to be installed, the UPD will kick in
- after the installation you can remove the generic queue which has been created by the install.exe called "HP Universal Printing PCL6"

cheers
Lex

HarryMacdivitt

ASKER

Hello Lex

Sorry I have not responded before nowe, but I've been out of office and abroad for 3 weeks. Now getting back into gear and catching up on all the problmes/admin.

Get back to you short;y and let you know if this worked.

Best regards

Harry Macdivitt

HarryMacdivitt

ASKER

I did what you suggested Lex and unfortuantely it did not work. I also repalced the USB cable, tried it in every USB slot and even purchased a clean copy of the driver from the HP web site. Nothing worked. I suspect I may need to re-configutre the usb port but I don't know how to do this.

CyberLex

Is it still the same error message? try deleting all USB ports you don't needs (any other printers maybe?) - you can go to the printers and faxes folder, top menu, file/server properties/ports tab - select the port and hit delete port.

ASKER CERTIFIED SOLUTION

HarryMacdivitt

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