How Do I UnInstall Great Plains

I inherited a laptop that has Great Plains installed and I want to remove it from the machine.  However, it is not listed in the Add/Remove Programs in the Control Panel.  There isn't an uninstall option in the Start menu or within the Great Plains folder itself on the hard drive.  Since the laptop is inherited, I cannot log into the system either as I am not a user and the server that it attempts to log into no longer exists.  I don't want to just go into Windows Explorer and delete all the files, but I don't know how else to remove the software from my machine.  Thanks.
mikes_004Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

awawadaCommented:
You might want to try using something like Revo Uninstaller or Perfect Uninstaller:
http://www.revouninstaller.com/
http://www.perfectuninstaller.com/
0
mikes_004Author Commented:
Those two appear to only uninstall items that are listed under Add/Remove Programs under Control Panel.  The Revo one has a cool Hunter feature, but it says it doesn't know how to uninstall Great Plains.
0
awawadaCommented:
reinstall great plains and try to uninstall with that tools
0
Introduction to Web Design

Develop a strong foundation and understanding of web design by learning HTML, CSS, and additional tools to help you develop your own website.

mikes_004Author Commented:
I don't have Great Plains software to re-install.  I inherited this machine, as-is.  I need to remove the software but it doesn't display in the Add/Remove list.
0
awawadaCommented:
You might also try re-running whatever Service Pack update file your Great Plains install is currently running on. Then try to uninstall.

There is also a known issue with the original, non-Service Pack-ed version of Dexterity and .NET 2.0 SP 1 and 2 when trying to install GP 10. This may be rearing it's ugly head now, which is why I'm wondering if running the Service Pack will fix that error. Or you might try uninstalling and re-installing .NET 2.0 if SP 1 or 2 is loaded. Note: you would have to uninstall any later version of .NET first.
0
mikes_004Author Commented:
I really have no clue about anything in regards to Great Plains software.  I have no idea about what version is installed or service pack or anything.  To me, it's just a folder on my hard drive and it cannot be run.  I don't have a username, password or server to log into.  I cannot run the utilities either.   GP is not listed in the Add/Remove so I don't know anything about what's installed.  Since it's not listed, I cannot uninstall.  Should I just delete the GP folder(s)?
0
nobusCommented:
this can help :  http://www.jasonhartman.net/2005/01/problem-starting-server-and.html

also , if you INSTALL great plains completely, and THEN use revoUninstaller, it should help

0
younghvCommented:
If you use Windows Explorer to delete all of the Folders/Files related to Great Plains, you can then use CCleaner's (www.ccleaner.com) "Registry" function to clear all of the residue out of your registry.

You will probably have to run the registry function three separate times - and MAKE SURE that you accept the default prompt to back up your registry each time.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.