How Do I UnInstall Great Plains

Posted on 2009-07-04
Medium Priority
Last Modified: 2013-12-29
I inherited a laptop that has Great Plains installed and I want to remove it from the machine.  However, it is not listed in the Add/Remove Programs in the Control Panel.  There isn't an uninstall option in the Start menu or within the Great Plains folder itself on the hard drive.  Since the laptop is inherited, I cannot log into the system either as I am not a user and the server that it attempts to log into no longer exists.  I don't want to just go into Windows Explorer and delete all the files, but I don't know how else to remove the software from my machine.  Thanks.
Question by:mikes_004
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 18

Expert Comment

ID: 24777282
You might want to try using something like Revo Uninstaller or Perfect Uninstaller:

Author Comment

ID: 24777622
Those two appear to only uninstall items that are listed under Add/Remove Programs under Control Panel.  The Revo one has a cool Hunter feature, but it says it doesn't know how to uninstall Great Plains.
LVL 18

Expert Comment

ID: 24777806
reinstall great plains and try to uninstall with that tools
Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.


Author Comment

ID: 24777899
I don't have Great Plains software to re-install.  I inherited this machine, as-is.  I need to remove the software but it doesn't display in the Add/Remove list.
LVL 18

Expert Comment

ID: 24778008
You might also try re-running whatever Service Pack update file your Great Plains install is currently running on. Then try to uninstall.

There is also a known issue with the original, non-Service Pack-ed version of Dexterity and .NET 2.0 SP 1 and 2 when trying to install GP 10. This may be rearing it's ugly head now, which is why I'm wondering if running the Service Pack will fix that error. Or you might try uninstalling and re-installing .NET 2.0 if SP 1 or 2 is loaded. Note: you would have to uninstall any later version of .NET first.

Author Comment

ID: 24778793
I really have no clue about anything in regards to Great Plains software.  I have no idea about what version is installed or service pack or anything.  To me, it's just a folder on my hard drive and it cannot be run.  I don't have a username, password or server to log into.  I cannot run the utilities either.   GP is not listed in the Add/Remove so I don't know anything about what's installed.  Since it's not listed, I cannot uninstall.  Should I just delete the GP folder(s)?
LVL 92

Expert Comment

ID: 24779685
this can help :  http://www.jasonhartman.net/2005/01/problem-starting-server-and.html

also , if you INSTALL great plains completely, and THEN use revoUninstaller, it should help

LVL 38

Accepted Solution

younghv earned 2000 total points
ID: 24781349
If you use Windows Explorer to delete all of the Folders/Files related to Great Plains, you can then use CCleaner's (www.ccleaner.com) "Registry" function to clear all of the residue out of your registry.

You will probably have to run the registry function three separate times - and MAKE SURE that you accept the default prompt to back up your registry each time.

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question