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At least one service or driver failed during system startup - SBS 2003

Posted on 2009-07-04
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Last Modified: 2012-05-07
When I check the Event viewer, I'm not sure which category I should be looking in. I have several "errors" in several different categories. I also have lots of "warnings" in different categories. I'm not sure which errors are actually causing the message and have to be dealt with. Some of the errors I think I understand and they don't really affect the operation of the server. How can I list them all to get advice on what should be done about each?

Thanks in advance for any help.

Craig
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Question by:Craig Gallichotte
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9 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24778038
Sometimes services actually fail to start the first time they attempt to be started, but actually start again later and thus there is no problem.
If after a reboot you have services that are set to Automatic and they don't start, then these are the ones you need to troubleshoot and the errors relating to these in the event logs will guide you.
If you have a problem with a service, look at the event log and post here again if you need guidance.
 
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Author Comment

by:Craig Gallichotte
ID: 24778309
Alan - thank you for the reply.

I have 3 services marked as automatic that are not in the "started" mode after a reboot.

They are:

Performance logs
Windows Firewall
SQLAgent$SHAREPOINT

I will try to get detailed error information shortly.

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Accepted Solution

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Alan Hardisty earned 500 total points
ID: 24778351
Performance Logs never starts - you can happily ignore this.
Windows Firewall is disabled on most of my SBS boxes (customers).  Do you have a single NIC server or a dual NIC server?
SQLAgent$Sharepoint - not too sure if you need this or not.  Checked 3 SBS boxes - all set to manual and not running
Check the event logs for errors relating to the last two items (as you say you are) and post back anything found please.
Thanks
Alan
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Author Comment

by:Craig Gallichotte
ID: 24778601
Alan,

Process of elimination. I turned off all three that were automatic and not started. Message went away.
Turned on Firewall and got message. Turned it off and turned on Sharepoint and message is gone. Turned on Performance logs, message still gone. Turned on Firewall again, message returned.
So it appears that Firewall service is the culprit in this case.
I have dual NIC's. I'm guessing that the Firewall service won't run because DHCP is running NAT. Correct me if I am wrong on this.
Thanks again for pointing me in the right direction.

Craig
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Author Closing Comment

by:Craig Gallichotte
ID: 31599826
Your suggestions were right on the mark. Thank you again.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24779231
Do the error logs show anything to do with the firewall service and if so, please post them?
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Author Comment

by:Craig Gallichotte
ID: 24780781
Alan - Here are the 2 references to the firewall service:

Event Type:      Error
Event Source:      ipnathlp
Event Category:      None
Event ID:      32009
Date:            7/4/2009
Time:            9:16:03 PM
User:            N/A
Computer:      FS-1
Description:
The Windows Firewall/Internet Connection Sharing (ICS) service could not start because another program or service is running that might use the network address translation component (Ipnat.sys). This can occur when Routing and Remote Access is enabled. If this is the case, you must disable Routing and Remote Access before the Windows Firewall/Internet Connection Sharing (ICS) service can start.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7023
Date:            7/4/2009
Time:            9:17:02 PM
User:            N/A
Computer:      FS-1
Description:
The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error:
The requested resource is in use. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24781010
Is everything working?
If it is, set the Firewall to disabled.
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Author Comment

by:Craig Gallichotte
ID: 24781076
Yes everything is working and message has gone away by turning off the firewall service as mentioned before. I just posted the 2 messages at your request.
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