Solved

Vista - Unable to delete shortcut within launch menu

Posted on 2009-07-04
9
232 Views
Last Modified: 2012-05-07
Is there anybody who might know how to remove an entry within the Launch WIndow.
Trying to delete the entry, the system respond:
"Item not found
Cound not find this item
This is no longer located in c:\etc..
Verify the item's location and try again"

Going to the location, I can see the file but I get the same result if try to delete it.
I can put stuff in it...
Right clicking on it get no response...
At location, I can get the property to work but no security could be obtain...

So I'm stuck within an invalid entry...

The OS is Vista Home premium.

0
Comment
Question by:GuyBlier
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 14

Expert Comment

by:uucknaaa
ID: 24778577
Hi

I'm assuming you mean the start menu.  When you right click on the item, select remove from list.

Let me know if not understanding right.
0
 

Author Comment

by:GuyBlier
ID: 24778728
Yes I meant the start menu.
The right click on this menu item does not work!
I do not see this option "Remove from List" when right clicking any other items...
It will not let move it either!



0
 
LVL 14

Expert Comment

by:uucknaaa
ID: 24778787
OK ..

When you push on the start button, without going into all programs, when you right click on a menu item, you should be able to select "remove from list" for every item except the special ones at the top.  When you right click on IE or Email at the top, you'll usually get the option to go into the properties of that program.

But, when you are right clicking on a menu item, you do not see a selection "remove from list", right?

What do you see, on the item you are working on, and all of the others?

0
Space-Age Communications Transitions to DevOps

ViaSat, a global provider of satellite and wireless communications, securely connects businesses, governments, and organizations to the Internet. Learn how ViaSat’s Network Solutions Engineer, drove the transition from a traditional network support to a DevOps-centric model.

 

Author Comment

by:GuyBlier
ID: 24778913
No
I do not get this option for any level within this menu
Right clicking over an item is as follows
Collapse
-----------
Explore
Open
--------
Share...
--------
Send To >
______
Cut
Copy
---------
Delete
Rename
---------
Properties

That's it nothing else.

 
0
 
LVL 14

Expert Comment

by:uucknaaa
ID: 24778958
Hey ..

Sorry about the confusion here.  Can you give me the exact sequence to get to the menu you are looking at?  For example, when I left click on the Start Button, I'm getting to the menu that I thought we were both looking at.  So .. I was just left clicking the Start Button.

What is the sequence you are doing?

Thanks for your patience and I'll wait for your response.
0
 

Author Comment

by:GuyBlier
ID: 24778986
1st: The start menu is set to "Classic Start Menu"
Click on the "Start Menu"  --> Displays:
Default Programs
Windows Update
----------------------
Programs >
Documents >
etc...
Hover Programs, then get Programs content expanded to the right
This view shows:

Accessories>
Acer Crystal Eye Webcam Video Class Camera >
Crystal Eye webcam >
Games >
Etc

The 2nd item is the one that I'm trying to delete
Right Clicking on this item doesn't do anything

For any other item I get the choices already stated in the previous msg...

Now if I navigate to

c:\programdata\microsoft\windows\startup Menu\Programs

I get basically what is shown on the startup menu above

Right clicking on the culprit will give me the std property dialogue box
Under security tab I get the result:  "The requested security info is either unavailable or can't be displayed"

Renaming, moving or deleting result into the msg file not found!

Unlocker will not catch this bastard!
If an entry is found within the registry and deleted - no change

I have run chkdsk /f /r w/o any changes.

The file size is sown as 0 bytes, no date for Created, modified or accessed

There you have it....
0
 
LVL 14

Expert Comment

by:uucknaaa
ID: 24779006
One thing I'm noticing right off, you need to be the in c:\Users to find your start menu.  Do this, right click on the Start Button and choose Explore.  That will bring up the Windows Explorer and your start menu will be highlighted on the left.  See if that helps at all.  I'm going to read your last response closely.
0
 

Author Comment

by:GuyBlier
ID: 24779020
No that does not help...
0
 

Accepted Solution

by:
GuyBlier earned 0 total points
ID: 24779035
Ok I was able to resolve the issue with "Unlocker"
Instead of Interacting through the system and hoping to have unlocker to trigger on a lock handle, I have performed the following action:
Right click of the culprit, i.e. "Acer Crystal Eye Webcam Video Class Camera" then select Unlocker from the menu and choose the appropriate action "Delete" then the file has finally vanished...

Thanks for your help.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

697 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question