Problem with sims3 game - Seems like a problem with video driver
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 7/4/2009
Time: 7:59:04 PM
Problem - game locks up during play - No ryme or reason why.
Platform 2GB WINDOWS XP MEDIA ADDITION(similar to Windows xp Pro)
SP3 latest patches - except for IE 8 not installed because of software compatibility issues
Hard Disk Space 17GB out of 45 GB hard disk with external drive of over 150GB of addition space.
The SIMS software was very recently updated - but the update had little effect
I recently had reduced the demands on the graphics to 800x600 16bit color and I
plucked the text out of a warning message informational see below:
User: N/A
Computer: TESTHOST
Description:
Application popup: Windows - Display Driver Stopped Responding :
The awvid5 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 7/4/2009
Time: 7:59:04 PM
Problem - game locks up during play - No ryme or reason why.
Platform 2GB WINDOWS XP MEDIA ADDITION(similar to Windows xp Pro)
SP3 latest patches - except for IE 8 not installed because of software compatibility issues
Hard Disk Space 17GB out of 45 GB hard disk with external drive of over 150GB of addition space.
The SIMS software was very recently updated - but the update had little effect
I recently had reduced the demands on the graphics to 800x600 16bit color and I
plucked the text out of a warning message informational see below:
User: N/A
Computer: TESTHOST
Description:
Application popup: Windows - Display Driver Stopped Responding :
The awvid5 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
ASKER CERTIFIED SOLUTION
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SOLUTION
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ASKER
You know i did install PC anywhere a long time ago. I no longer use that. I have webex for that
I will try to uninstall PCANYWHERE maybe that will resolve the problem. Lets hope.
I will try to uninstall PCANYWHERE maybe that will resolve the problem. Lets hope.
ASKER
I called EA(Electronic Arts ) support and verified my system needed a new driver which my kid says helped it not crash as often but it still crashes so I just opted to buy a
PNY Technologies .
Now of course I have a whole new set of problems with video:
I need to find PCIe slots that may or may not exist
I need to set bios settings and install an alien card not to menition get the DVI to VGA converter
plug to work and find 1 or 2 extra power plugs to fit the card
FUN FUN FUN. Too bad the Dell driver chipset update failed to work!!!
PNY Technologies .
Now of course I have a whole new set of problems with video:
I need to find PCIe slots that may or may not exist
I need to set bios settings and install an alien card not to menition get the DVI to VGA converter
plug to work and find 1 or 2 extra power plugs to fit the card
FUN FUN FUN. Too bad the Dell driver chipset update failed to work!!!
If you need any further help try posting the dxdiag report
ASKER
I may do that - Has anyone had any experience with these sophisticated Graphic cards like
PNY PCI Express connectiors? When did these connectors start to be made?
My PC is an old Dell Pentium 4. Would it have PCI Express Connectors??
PNY PCI Express connectiors? When did these connectors start to be made?
My PC is an old Dell Pentium 4. Would it have PCI Express Connectors??
Unlikely - post the Service Tag off the chassis and we can tell you for sure.
probably AGP video
SOLUTION
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you acxcept your own answer as the solution
pff you cant say you answered your own question every one said it was video card and you brought a new one and then have the cheek to say you answered it your self come on give out the points
rssdds your options for closing are here:
https://www.experts-exchange.com/help.jsp?hi=366
but ibexsystems does have a point.
https://www.experts-exchange.com/help.jsp?hi=366
but ibexsystems does have a point.
ASKER
512 above is in MB(Megabytes)
The awvid5 error suggests your trying to use an ATI graphics adapter, do you know which one?
Can you attach a dxdiag report to a post to help with troubleshooting?
(Open a Run box (Windows Key + R), type dxdiag + enter, wait for dxdiag to collect info on your machine, then click 'Save All Information' which will create a text file. Use the 'Attach File' checkbox below the Post Comment/Solution box on this page to navigate to the text file and upload it to the site)